Diana Matehuala
Diana Matehuala at Bronx Honda
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Diana Matehuala

Service Advisor

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.4
85 Reviews

Dealership Experience

2 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.4

85 Reviews

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85 Reviews of Diana Matehuala

November 27, 2024

Dealership Rating
Employee Rating

They should wash and clean out car after servicing etc. . i think tgey should do it like other dealers and vehicles service places. More

by Richardwest2011
Service Price Transparency
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Recommend Dealer
Yes

November 24, 2024

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Great service call me to keep me informed of my cars repairs ok ok ok More

by Hector50934
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 24, 2024

Bronx Honda responded

Thank you! We hope to see you again for your car's next maintenance! All the best, Marcie

November 16, 2024

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Dealership handled a seatbelt warranty claim properly. I highly recommend this service center. Although I had to wait for the part to be ordered, the customer service experience was great. More

by JOSEPH.MAHMUD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Victor Mercado

November 10, 2024

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Was a great experience consulted with Latoya who was very helpful with explaining the process and letting me know that my required repairs were covered through my initial warranty…… great service 🥳!!!!!!! More

by MightyDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Bronx Honda responded

Thank you very much, we appreciate you! Let us know if you ever need anything, we are always here for you! All the best, Marcie

November 05, 2024

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Honda peoples do great work that why I keep coming back and they also make their Cusmter happy More

by SHIRLEYNORED
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2024

Bronx Honda responded

Thank you so much, we are grateful to you for your loyalty to Bronx Honda! All the best, Marcie

October 30, 2024

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Employee Rating

Good and fast service ………………… some of the staff are very helpful and nice . Gets the work done More

by Grismairy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lovos

Oct 31, 2024

Bronx Honda responded

Thank you so much, we are grateful! All the best, Marcie

October 18, 2024

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Employee Rating

Communication sucks Service and workmanship sucked. It was just a whole round horrible experience. I would never take my vehicle there again More

by Cruzcrrcj
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Oct 18, 2024

Bronx Honda responded

Hi, I do not know your name. Please email me at marcie@bronxhonda.com so I can review your repair order and look into what happened with our manager. --Marcie

October 16, 2024

Dealership Rating
Employee Rating

In the past they have lied and said they did an inspection on my car which was a lie I should have filed a complaint. How I know is look at the records. Then this time they left someone else car Ke More

by shaquanadoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 18, 2024

Bronx Honda responded

I understand you spoke with our manager and he showed you your inspection reports and the recommended services. I understand he also apologized to you for the inconvenience we caused you, and that you graciously accepted the apology. We hope to see you again for your next maintenance. All the best, Marcie

October 13, 2024

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Employee Rating

Love Katie's bright attitude. And the service department was amazing. Love going here for service More

by LUIS.ANDUJAR13
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Bronx Honda responded

Thank you so much, we appreciate you! 🙏🙏🙏 All the best, Marcie

October 12, 2024

Dealership Rating
Employee Rating

The service is excellent. All of my questions are always answered.the workers are very helpful , and warm More

by dianamercurius66
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Bronx Honda responded

Thank you very much, we are very grateful to you! Welcome to the Bronx Honda family! All the best, Marcie

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