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Bronx Honda - Service Center

Bronx, NY

4.2
2,805 Reviews

2,805 Reviews of Bronx Honda - Service Center

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September 01, 2021

The staff was excellent & service was speedy. Very friendly & knowledgeable staff. I had a 10:30 appointment & was out by 11:00 am.No wait time More

by RGOODEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

You doing great job, kudos. Thanks for making my day yesterday, thanks. I will shar my experience with my friends for the good job done. More

by andyaarthur
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

Once I was inside I waited less thab 5 minutes to see a Costumer representative. She was very clear when she explained everything to me. My car was ready in less than 1 1/2.. They were all very kind and pr More

by CHABELA409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
September 01, 2021

Great dealship the manager helped me out I had a little issue and the guy John Was great friendly and he knew what he was talking about Good job Bronx Honda More

by Gene1171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr John in service department
Sep 01, 2021 -

Bronx Honda responded

Thank you for sharing your experience with us and for your support -- John is really incredible and we are very lucky to have him at Bronx Honda! I'm so glad that you agree! --Marcie

September 01, 2021

Customer service ladies at front right side don’t know how to behave with customer. She was eating food and taking with me .Nasty service More

by palashbmcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

The people Bronx Honda are great people very experienced great customer service I appreciate everything they took care of my car very well thank you More

by gabetorres24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerzy Czaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damion Moncrieffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Then
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JESSICA MATTSON, Christina Donato
August 31, 2021

Service was fast and efficient. Waiting area was welcoming and workers there know their stuff. Service Writers are polite and professional. Thanks for the service! More

by JEUSEBIO921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

Service was fast and friendly and the service was faster than I anticipated. This was first time to have my car by a dealer surprisingly all went so smoothly and fast. I expected to take the whole day but I More

by Soeko Prasetyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
August 30, 2021

Victor is always helpful and always explains each service in detail. He gives the true experience of customer service. Even when I might be upset, he always smooths things out. More

by SHAYLAWA0409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Bronx Honda responded

Thank you so much for the great feedback about Victor -- he is an important part of the Bronx Honda family! We appreciate your loyalty, and we hope to see you again soon! --Marvie

August 30, 2021

I love how Victor take care of his customer he’s the best but after 5 days of doing the full service my tire pressure light turning on so I may have to go over the store again so they could look into why thi More

by VAZQUEZ_LIMARYS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Bronx Honda responded

Thank you for the feedback, it is very important to us. Please email me at marcie@bronxhonda.com and I can find out why your tire pressure light went on so soon after a service. Thank you for the shout-out to Victor, and for your loyalty to Bronx Honda. --Marcie

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