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Bronx Honda - Service Center

Bronx, NY

4.2
2,805 Reviews

2,805 Reviews of Bronx Honda - Service Center

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November 15, 2020

Excellent customer service. The part department was courteous and handled my concerns expeditiously. They provided me with the part that I needed for my vehicle. More

by Mrpearland4363
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember the person's name.
Nov 15, 2020 -

Bronx Honda responded

Thank you for sharing your feedback. It's a pleasure to know that our team provided you with excellent customer service, and you were able to have your needs taken care of. Thanks again!

November 14, 2020

Very amicable and polite. Victor was very helpful even though it was a recurrent issue. Battery was replaced under warranty but does not compensate for time lost and towing. More

by o.collazojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services dept.
Nov 15, 2020 -

Bronx Honda responded

Thanks for your kind remarks about Victor. We are glad to know that everything worked out and please let us know if there is anything else we can do to help.

November 14, 2020

February 2020 purchase used 2017 Honda Accord vehicle has been shaking non-stop took it to service four times, issue remains 11/13/20. Extremely Unsatisfied! More

by SABRINAM1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerzy Czaczkowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Damion Moncrieffe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Michel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Then
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Indar Atwaroo
November 13, 2020

The best car service is Honda Service in Bronx, NY, Zerega Ave. Victor the service manager is always polite and friendly. The staff is very polite. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanci Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor-Service Manager Bx, New York
Nov 13, 2020 -

Bronx Honda responded

It's great to hear that Victor was so helpful with your needs. Thanks for the compliments for our team, we enjoy knowing that everyone is polite and friendly.

November 13, 2020

I have been servicing my vehicles since 11/2006. They provide a piece of mind when repairing your car. They are honest and always fix it right the first time. More

by fraciscoramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 13, 2020 -

Bronx Honda responded

Thank you so much, we work very hard to earn the trust and loyalty of our customers! Please stay safe! All the best, Marcie

November 13, 2020

This was my semi annual service appointment. The service staff was courteous and professional. Wait time was about an hour and a half. I appreciate the email reminders of pending appointment. More

by renanee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 13, 2020 -

Bronx Honda responded

I love to see a customer taking maintenance seriously- it is a great way to extend the life of your car! At Bronx Honda, we work hard to make sure every customer is treated professionally, and I am so glad you had a positive experience. Let us know if we can do anything to help you in between maintenance appointments. Please stay safe, and enjoy your car! --Marcie

Nov 13, 2020 -

renanee responded

Thank you.

November 13, 2020

Amazing. #1 service in the tri-state. Special thanks to Ray and Victor. Very helpful and accommodating to your needs. I will only go there. More

by Trevor 87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Victor
Nov 13, 2020 -

Bronx Honda responded

Thank you for the kind review. It's great to know that Ray and Victor were so helpful and they were able to accommodate your needs. Thanks for your loyalty, we appreciate it.

November 12, 2020

Bronx Honda refused to do an oil change because I had a few recalls on my 2019 Honda Odyssey. I was forced to go to a local mechanic to changed my oil. More

by eastgate222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service employee
Nov 13, 2020 -

Bronx Honda responded

It is very important to take recall notices seriously. When there are safety concerns that need to be addressed, we cannot work on the car unless we can also address those safety concerns. I hope you understand. Feel free to email me at marcie@bronxhonda.com if you want to make an appointment. All the best, Marcie

Nov 13, 2020 -

eastgate222 responded

Recall on Odyssey was just issued and the next appointment wasn't for 3 weeks in the mean time an oil change should have been done while I wait for an appointment. I will take my business somewhere else in the future. Not the first time I had issues at your location.

November 12, 2020

EVERYONE WAS SO FRIENDLY AND PROFESSIONAL PLUS NO UNNECESSARY OVER CHARGING FOR STUFF APPEARED VERY KNOWLEDGEABLE AND WAS INFORMED OF ALL RECALLS CONGRATS TO ME More

by mista247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
THE MAN THAT TOOK AND GAVE ME BACK MY CAR AND THE MAN THAT TOOK MY PAPERWORK TO GET MY CAR REPAIRED AND INFORMED ME OF ALL RECALLS ON MY VEHICLE I DIDN'T KNOW ABOUT (I GAVE THEM ALL STAY SAFE MASK FOR THEY HELP)
Nov 13, 2020 -

Bronx Honda responded

Thank you for your review. We truly appreciate your business, and we promise to keep working hard to earn your loyalty. Please stay safe and let us know how we can help in the future. Enjoy your car! All the best, Marcie

November 12, 2020

This was my second vehicle that I bought from Michael Hilton the only trouble that I had and it wasn’t with Michael it was with my title to the car I never got it and I went back to the finance departmen More

by FRED.DOMINGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damion Moncrieffe
4.0
This rating includes all reviews, with more weight given to recent reviews.
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