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Bronx Honda - Service Center

Bronx, NY

4.2
2,805 Reviews
Call Service Center (718) 892-3300

2,805 Reviews of Bronx Honda - Service Center

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February 07, 2025

Professional, courteous, pricey but good work. My car is running like new after service. I am very pleased. They listen and check out my complaints. They solved the problem. They warrant the h More

by XRISSEY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Bronx Honda responded

Thank you so much for sharing your experience with Bronx Honda and Katie! For 50 years, we have been exceeding our customers' expectations, and we hope to keep doing it for another 50! We hope to see you again for your vehicle's next maintenance. All the best, Marcie

February 06, 2025

The customer service rep was very professional and handled my concern with ease thank you More

by stalynnunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Bronx Honda responded

Thank you very much, we appreciate you! Welcome to the Bronx Honda family (50 years and counting)! All the best, Marcie

February 02, 2025

Pleasant experience had a great entrance welcome and good overall care . Glad to find in the Bronx! More

by lianil58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! All the best, Marcie

January 31, 2025

Service department was very professional and courteous and explained the entire process for my car concern. Received calls with updates and final completed car call. More

by Bigdave30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Delarosa
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Feb 06, 2025 -

Bronx Honda responded

Thank you very much for the great feedback! Our goal is to consistently provide great customer service! All the best, Marcie

January 31, 2025

Receptionist very friendly and very professional greeted me and assure me of my car problems More

by BELICOZA1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul
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Jan 31, 2025 -

Bronx Honda responded

Thank you very much, we appreciate you! All the best, Marcie

January 26, 2025

Great, fast, and professional service. Staff is very knowledgeable and friendly and take their time to explain things to you. More

by chambers074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Bronx Honda responded

Thank you so much, we love to exceed our customers' expectations! We hope to see you again for your next maintenance! All the best, Marcie

January 25, 2025

Everything went smooth from the beginning till the end didn’t have to wait around. I was taking care of immediately upon entering and leaving. More

by callen34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2025 -

Bronx Honda responded

Thank you so much for the valuable feedback about Diana, it means a lot to all of us at Bronx Honda! All the best, Marcie

January 24, 2025

Katie was very friendly and gave me specific details on how long it would take for my car to be serviced More

by Li
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Bronx Honda responded

Thank you very much, and welcome to the Bronx Honda family! All the best, Marcie

January 20, 2025

Had no problem with understanding the feedback given. Great communication with what would be done on vehicle More

by Evangalyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Bronx Honda responded

Thank you so much, we appreciate you! We hope to see you again soon for your next maintenance! All the best, Marcie

January 19, 2025

Scammers, dishonest, overpriced, I wouldn’t recommend this place to my worst enemy. They try to milk the insurance company and try to scam you out of money More

by NCONTRER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com as soon as possible. We have been in business for 50 years, I can assure you we do not "scam" our customers or their insurance companies. We work with insurance adjusters all the time to help customers get their repairs authorized and completed quickly. We always work to achieve the best possible outcome based on the facts and documentation, while navigating high deductibles, policy exclusions, and unexpected delays. I understand your frustration at having to pay out-of-pocket for several repairs after your car was stolen and recovered, but we waived diagnistic fees and gave you significant discounts after your insurance company refused to pay for certain items. We also replaced the clip and cleaned the headliner so that it looked brand new. I hope to hear from you. --Marcie

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