Bronx Kia
Bronx, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Me trataron muy bien la atención por parte del vendedor Julio Grullon fue muy buena y lo mejor de todo es que te atienden en español. Julio Grullon fue muy buena y lo mejor de todo es que te atienden en español. More
I worked with Irma, Julio and Terry on a new car purchase. Overall, it was a good experience. I transferred to Bronx Kia after working with Irma at Yonkers Kia. Irma was very pleasant and allowed me purchase. Overall, it was a good experience. I transferred to Bronx Kia after working with Irma at Yonkers Kia. Irma was very pleasant and allowed me to test drive the car, however there was some haggling involved during the beginning of my purchase as the dealership was giving me very high monthly payment and rate, despite excellent credit & a very reasonable down payment. Mike at Yonkers Kia was able to give me a "worse case scenario" and I continued my search at other dealerships. When Irma transferred to Bronx Kia she asked me to come in, and though I was hesitant, she assured me I would get a good deal. Irma and Julio were able to give me a better deal than my past and I decided to close the deal. Only reason why I would rate 4/5 stars is because when I left my deposit in early November, they assured me the car would come in 2-3 weeks, even though it actually took about 2 months. I appreciate them trying to get the car at other dealerships, but in the end it wasn't available. They ended up ordering the car for me but never actually clearly told me that. I called 3-4 times in the span of those 2 months to request updates until finally in December, Julio told me they had to order the car and that it would arrive late January. I had to call 4 days after the estimated arrival date to request an update, and finally Julio was able to get it delivered and ready for pick up the following day. In the future, I would suggest more clear and consistent communication and updates via text/phone/email. It gives a nice personable touch and prevents that burden to be put on the customers to keep having to reach out for an update. Overall, I'm very happy with my pick-up experience with Terry and his team-member and received excellent service that day. I would recommend this dealership in the future and would return to work with anyone in this trio. Thanks, Julio Guina, Irma, and Terry! More
Friendly and knowledgeable staff. Go out of their way to make sure you have a good experience. Julio was very nice and kept in touch with what was going on. make sure you have a good experience. Julio was very nice and kept in touch with what was going on. More
Excellent customer service. My salesman, who had many conversations with me before my purchase, was ill the day I went in to pick up my car and his colleagues stepped right in took care of me. All questi conversations with me before my purchase, was ill the day I went in to pick up my car and his colleagues stepped right in took care of me. All questions were answered and when they realized that my car wasn’t quite ready for me to drive away with due to a last minute change that I made, they offered to deliver it to my home rather than have me wait or come back. They delivered it to me within 2 hours. Great team. More
Terry was very helpful with getting me the exact car I wanted after being the only dealer that had it. He gave me an excellent deal that I couldn’t pass on. Very happy with the car. If you need a new car wanted after being the only dealer that had it. He gave me an excellent deal that I couldn’t pass on. Very happy with the car. If you need a new car definitely work with him! More
Terry is fantastic! I was unsure about what to expect when coming here to check out a car I saw online. I went in and the place was spotless and brightly lit. I was immediately greeted upon entry and esc when coming here to check out a car I saw online. I went in and the place was spotless and brightly lit. I was immediately greeted upon entry and escorted to Terry’s desk who would serve as my potential salesperson. After 10 minutes, I was 100% sure that if I was going to buy a car here, it was going to be with Terry only. That’s not anything bad about the other salespeople as I didn’t meet them. It just serves to show how great Terry was that I didn’t want to work with anyone else on my purchase. Long story short, I found the car I wanted, went for a test drive, and in my mind the deal was done. The only thing left was the numbers. There was LITERALLY no haggling. Like NONE! He threw together a package in front of me and took EVERY discount he could before sliding the paper across the desk. The deal was so good, I didn’t even need to haggle! Good thing to because the manager came over and told me that they don’t Hagler here - they give us the best price possible so that the deal can be done and everyone wins. And we won! When I’m looking for my next car, I won’t hesitate to check out Bronx Kia first. And I will ALWAYS work with Terry Michel! He’s courteous, even-tempered, and straight forward. Everything you want in a dealer. More
Best dealership experience I ever had. Excellent price, they do all the paperwork for you. They do not have any hidden charges like other dealerships. Julio and Terry made the process very simple. If you w they do all the paperwork for you. They do not have any hidden charges like other dealerships. Julio and Terry made the process very simple. If you want FIRST CLASS SERVICE go to BRONX KIA. More
Very satisfied with the service. Overall excellent experience on getting my new car. Was able to work with my budget and get me a deal that was very reasonable and not pricey. experience on getting my new car. Was able to work with my budget and get me a deal that was very reasonable and not pricey. More
I was very happy with the service Leon and the Bronx Kia Team provided. Leon is very personable and understands that purchasing a car is not an easy decision, and can be an anxiety ridden process. Leon was Team provided. Leon is very personable and understands that purchasing a car is not an easy decision, and can be an anxiety ridden process. Leon was very respectful of my time (I live a considerable distance from the dealership) and was clearly interested in providing me a good experience, which it was. Leon provided me a Telluride test drive minutes after I walked in the door. I had a trade in which was evaluated by his manager in a timely fashion and the offer I was given was fair. I took delivery two days later, and was in and out within an hour. During the time between my test drive and delivery. Leon was in touch with me keeping me updated on where he was in the process and what information his finance manager required. This made the final delivery process very efficient. My wife and I have purchased 5 cars in the last 15 years and this was certainly the most comfortable and efficient process we have ever been through. I would also like to add a shout out to the rest of the Bronx Kia team (specifically Julio Grullon and Julio Guina). I worked in retail for over twenty years and these guys were as pleasant to work with as I would expect the team members in my stores to be. I highly recommend Bronx Kia, good luck guys. More
Irma made this experience fast and easy. I could not ask for a better experience leasing a car. I would definitely come back here again. for a better experience leasing a car. I would definitely come back here again. More