Brooklyn Chrysler Jeep Dodge Ram

Was so happy and surprised by how easy and quick the process was to purchase my third Durango. Thank you to my Sales Person Alex “Ace” for such a pleasant experience and was right when he said “They Cal process was to purchase my third Durango. Thank you to my Sales Person Alex “Ace” for such a pleasant experience and was right when he said “They Call Me Ace Cause Everyone Leave With A Smile On Their Face” which I thought was hilarious and now true More

Brooklyn Chrysler is the BEST! I came in for service and left in a 2025 Durango. Alex was very warm and friendly making my experience very pleasant. I would like to thank Brooklyn I came in for service and left in a 2025 Durango. Alex was very warm and friendly making my experience very pleasant. I would like to thank Brooklyn Chrysler for making my car buying experience a great one. More

We came into this dealership for one reason which was to view a vehicle we had seen online. We were shown the vehicle right away and sat down with Michael. We had a great experience with him and would recom view a vehicle we had seen online. We were shown the vehicle right away and sat down with Michael. We had a great experience with him and would recommend him to others when wanting to purchase a vehicle. Michael is friendly and knowledgeable. More

Alex, was great from the minute I entered the showroom till the moment I drove off in my New Durango GT. Highly recommend!! Mgr Tyler was friendly and was a no pressure transaction. Give Brooklyn Dodge an till the moment I drove off in my New Durango GT. Highly recommend!! Mgr Tyler was friendly and was a no pressure transaction. Give Brooklyn Dodge an opportunity to earn your business. More

This dealer ship is top notch. I purchased my 2020 Durango from them and I always had a great experience. Just recently got an oil change and it was fast efficient. I came in on ti I purchased my 2020 Durango from them and I always had a great experience. Just recently got an oil change and it was fast efficient. I came in on time for my appointment. They made sure they take care of me. I am definitely looking to upgrade my vehicle and Brooklyn dealership is where I’m going More

It was nice and clean, Adrian was very helpful with updates and Ralph also made sure that everything went smooth for me. updates and Ralph also made sure that everything went smooth for me. More

$399. 95 / hour labor rate as of August 2025. The going rate at independent shops is around $150-175 / hour in the same area. High end shops top out at $200 95 / hour labor rate as of August 2025. The going rate at independent shops is around $150-175 / hour in the same area. High end shops top out at $200 / hour. As soon as your car is in for a diagnostic, you're out $400 for 1 hour and diagnostics take longer. I was quoted around $10k in labor that another shop is handling for around $3k including parts. I posted the quote online for others to review + second opinions and everyone told me to bail. I still had to pay $900 for a diagnostic fee just to be able to get my vehicle out. Make of that what you will. Service department is extremely difficult to communicate with. Brought in my vehicle on Sunday and every time I call and ask for some update, I don't receive a call back until I call again. Back and forth lasted until Friday. Overall, a terrible experience with terrible customer service. More

So my son and I wasted 250+ miles and about 6 hours of time going to see a car that was at this stealership and supposedly ready to be bought. Took the ride out and was told the car was in for service but time going to see a car that was at this stealership and supposedly ready to be bought. Took the ride out and was told the car was in for service but the salesman did get it from service to be looked at and also test driven. Cool, right? Well I thought so too. My son and I looked it over and both of us were like, looks OK, dirty as xxxx inside and out but the salesman said it was and that it would be detailed before we took it so we were like, can we take it for a test drive and the salesman said there wasn't much gas but we could take it around the block, so we did. Test drive was OK, really hard to give it a food test drive in Brooklyn but we decided we seen and tested enough to move on. All seems to be going kinda smooth, right? Well, that's where xxxx turned. The salesman comes out with the pricing sheet. What was an almost $19000.00, ends up over $25000.00 out the door. They are charging a $4000.00 fee to call the car certified used. What a FRICKING joke!!! Needless to say, that was the end of that!!! If you are going to tack that BULLSH!T fee on, include it in the price of the car so you don't waste fricking peoples time and money to come look at vehicles that ultimately are put out of their expected price range!!! Unfortunately I was the fool because on the way there I was reading reviews of people saying the same thing but I gave the stealership the benefit of the doubt and went anyways. BIG mistake on my part. Do yourselves a favor and don't fall for the same xxxx and stay away from here!!! Totally fricking disgusted!!! I also read a review of someone that leased a vehicle and went to buy it out at the end and the stealership also had some BULLSH!T fee to buy it out. Is it not enough that you make money on the cars themselves, you have to throw in some ridiculous fees??? LIKE I SAID BEFORE STAY AWAY FROM HERE!!! More

Excellent customer service - been dealing w them for years for all my cars and Ralph Santiago is the best ! Have to say all their staff is great as well years for all my cars and Ralph Santiago is the best ! Have to say all their staff is great as well More

Outstanding experience! Alex went above and beyond to help me find my dream car. From the moment I walked in, I was treated with exceptional customer service, professionalis Alex went above and beyond to help me find my dream car. From the moment I walked in, I was treated with exceptional customer service, professionalism, and knowledge about the vehicles. Alex was transparent, honest, and patient, answering all my questions and making sure I felt confident in my purchase. The financing process was seamless, and the follow-up after the sale was top-notch. I highly recommend More