Brooklyn Chrysler Jeep Dodge Ram

I brought my working/job van Ram ProMaster 2500, 2021 year(KLN 3624). I went to this dealer Brooklyn Chrysler Dodge Jeep RAM due to a recall, and I scheduled service on the nearest available date, 02/16 year(KLN 3624). I went to this dealer Brooklyn Chrysler Dodge Jeep RAM due to a recall, and I scheduled service on the nearest available date, 02/16/2024. The waiting time was over a month. However, the van wasn't inspected until today, 02/21/2024, after many days from my appointment time. The car service management mentioned a large backlog, but I had a specific appointment booked in advance for 02/16/2024 at 12:10 pm. There seems to be a problem with queue in the service, causing significant losses to me personally. If the service is unable to attend to the car, then they should reschedule for a time when they can accommodate it. This issue originated from the recall of manufacturer, which led me to contact the official service. I strongly advise against dealing with this dealer! Also they don’t give me a time when the car is going to be ready! More

Alexander Colon was amazing in this vehicle purchasing experience. He was as informative as could be. experience. He was as informative as could be. More

Truly a pleasure to buy from Brooklyn Jeep. The entire experience, from test driving to financing, was handled with care and expertise. I left feeling confident in my decision and grateful for The entire experience, from test driving to financing, was handled with care and expertise. I left feeling confident in my decision and grateful for the outstanding service I received. I highly recommend Brooklyn Jeep to anyone in search of a top-notch dealership experience. Five stars all the way! More

As I walked in I felt like I was home they made it so easy and laid back I had the best experience over at Brooklyn jeep I drove out like a king in that new thing easy and laid back I had the best experience over at Brooklyn jeep I drove out like a king in that new thing More

The Service was phenomenal all very nice people I would Definitely recommend using Brooklyn Jeep. Definitely recommend using Brooklyn Jeep. More

I had a phenomenal experience. The entire staff was extremely professional, welcoming, easy to talk to, and helpful. Victor was my specialist and was very patient and kind. He made The entire staff was extremely professional, welcoming, easy to talk to, and helpful. Victor was my specialist and was very patient and kind. He made me feel like a human and not a transaction. I came back to see David to finalize my paper work and he was very vibrant, welcoming, and funny. Overall, I had an amazing experience and left with the car I wanted. 5 out of 5 experience More

my experience at Brooklyn Jeep was absolutely amazing. My sales consultant Jonathan understood from the very beginning what i needed in a car. The management team made me feel as if i was one of their own My sales consultant Jonathan understood from the very beginning what i needed in a car. The management team made me feel as if i was one of their own. The finance team made sure i got the best approval possible and worked with me every step of the way! At brooklyn Jeep, you’re taken care of. And if you don’t buy a car, YOU might be the problem because that was the best experience i’ve ever had in any industry. Brooklyn Jeep is the best! More

Completely disappointed. I was asked to fill out an online credit report application. The application did not state that my credit would be run as a hard inquiry 5 times with I was asked to fill out an online credit report application. The application did not state that my credit would be run as a hard inquiry 5 times with different companies, despite the fact that I asked if I could go with a specific bank and was told I could. Also, despite the fact that I unchecked a box to allow my information to be shared with third parties, my information was still shared. I now receive about 20 spam calls a day and multiple junk emails and junk mail sent to my home. Also received a letter from Brooklyn Chrysler Jeep Dodge Ram stating they never ran a credit report for me, meanwhile I have a confirmation email they did as well as the negative marks on my credit report. More

Made my decision to buy car very easy. Was not pushy and made my husband and I feel comfortable with or Grand Cherokee. Was not pushy and made my husband and I feel comfortable with or Grand Cherokee. More

Very great service and friendly staff with Angel and Brian and Moe great job thanks Brian and Moe great job thanks More