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Brooklyn Volkswagen

Brooklyn, NY

Overview
Employees
Reviews
3.5
147 Reviews
The team at Brooklyn Volkswagen would like to welcome you to our VW dealership in Brooklyn, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. We also serve Queens and Long Island; providing great choice and service to drivers throughout the area. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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5226 Kings Hwy

Brooklyn, NY

11234

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Showing 147 reviews

March 05, 2023

Good dealership everyone was nice and treated me like a valued customer from the moment I stepped in. Marci and chole helped me with my every need and didn’t pressure me one bit for my purchase. I also wan More

by Angelo.williams01992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Calderon, Chloe Chery, Marcia Rogers
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Mar 13, 2023 -

Brooklyn Volkswagen responded

Angelo.Williams01992 we appreciate your positive feedback and kind words about Marci & Chloe. We hope to continue providing great service for you in the future.

February 27, 2023

The manager, PJ took good care of everything I need, the waiting area is nice and clean, free coffee, and the staff are professional More

by Antony_tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Neon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kirton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mercy Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Caraballo, Dewan Arefin, Francisco Rodriguez, Diandra Rodriguez, Daniel Alleyne, Chloe Chery
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Mar 13, 2023 -

Brooklyn Volkswagen responded

Thank you for your kind words! We're so happy you had a great experience with us and appreciate your support.

February 26, 2023

The old inspection sticker was left on the dash other than that it was extremely excellent. More

by shawnlee_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 26, 2023 -

Brooklyn Volkswagen responded

shawnlee_19, Thank you for taking the time to offer your feedback. Sorry that the inspection sticker was left on the dash instead of in the window. Your positive review is a testament to our hard work and dedication. Thank you for your business!

February 25, 2023

Awesome dealership very friendly, great staff and beautiful waiting room especially the coffe was very good. More

by IKARIAFAROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike stoups
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Feb 26, 2023 -

Brooklyn Volkswagen responded

IKARIAFAROS, Thank you for taking the time to write a review! We're thrilled to hear that you enjoyed your experience in our new showroom and the great ☕️coffee! Please stay connected, and if you ever need anything, please contact us at 718-377-3700. - Brooklyn Volkswagen https://www.brooklynvolkswagenny.com/

February 25, 2023

Very good and patient with me for my pick up my vehicle am very grateful 👍😀 More

by GUERDAJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mamdoh Khalil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diandra Rodriguez, Gori Onisarotu
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Feb 25, 2023 -

Brooklyn Volkswagen responded

GUERDAJEAN, At Brooklyn Volkswagen, we feel that our customers will remember most how we made them feel. We are so happy you feel terrific about your experience with our team. Please stay connected, and if you ever need anything, please get in touch with us at 718-377-3700. - Brooklyn Volkswagen https://www.brooklynvolkswagenny.com/

February 21, 2023

Dan made the buying process very enjoyable! We got to look through multiple options, and I ended up leaving for a different car than I came in for. Overall, great experience working with them a More

by TiguanOwner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lou Gashi, Daniel Alleyne
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Feb 22, 2023 -

Brooklyn Volkswagen responded

Thank you for your 5-star review! Please stay connected to us on 💬social media

February 21, 2023

The dealership was amazing this is my second vehicle with Francisco and Gori was great getting me a good rate on loan. The manager Ramon and Lou made everything run smoothly. More

by Gjones301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Rodriguez, Ramon Calderon, Lou Gashi, Gori Onisarotu
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Feb 22, 2023 -

Brooklyn Volkswagen responded

We are very happy our team provided you with such a positive experience! Thank you for taking the time to let us know how we did.

February 19, 2023

Despite the long wait, the service was great and Chloe was exceptional the whole time. More

by Mitchel Agoos
Recommend Dealer
Yes
Employees Worked With
Chloe Chery
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Feb 19, 2023 -

Mitchel Agoos responded

Small dent n rear fender

Feb 20, 2023 -

Brooklyn Volkswagen responded

Mitchel, Hello! Thank you 🙏🏽for your patience and for your wonderful feedback on how Chloe provided you with exceptional customer service. 🎉Congratulations on your new Volkswagen! We hope it brings you miles of 🤩 smiles around every turn! Our best to you from Chloe and our entire team at Brooklyn Volkswagen

February 19, 2023

Was treated with professionalism and job was done what i asked for with profiency and abide the coupon i got More

by mrewhy5415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 20, 2023 -

Brooklyn Volkswagen responded

mrewhy5415, Thank you for your review about the excellent customer service you received from Jose! We appreciate your positive feedback and look forward to continuing to help you keep your vehicle in top condition!

February 18, 2023

This is by far the best dealer! Lou Gashi is the best to work with! i have bought 5 cars from Lou and always happy! More

by stephen crapanzano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Gashi
Report | Print
Feb 20, 2023 -

Brooklyn Volkswagen responded

Stephen, Thank you so much for such an outstanding review of your experience at Brooklyn Volkswagen with Lou Gashi! We couldn't ask for anything more! Congratulations to you on your pre-owned BMW. We appreciate your vote of confidence in our team and hope that you refer your family and friends to us soon!

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