Brown Honda
Toledo, OH
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new car purchase Thank you for helping us to get into the car we wanted for the price we could afford. Great experience overall. We are very happy. Thank you for helping us to get into the car we wanted for the price we could afford. Great experience overall. We are very happy. More
I will not go there 2012 Honda Accord. I would not go to Brown Honda Service. Had oil changed 2 times, First time they over filled it by about 1 qt, Ok chalked it up to 2012 Honda Accord. I would not go to Brown Honda Service. Had oil changed 2 times, First time they over filled it by about 1 qt, Ok chalked it up to being a fluke. Second time they did the SAME THING---C’mon. Had power steering flushed, was still the same dark brown color after they flushed it, they did not do a very thorough job. Had new tires put on car---shimmy at 65 mph, took it back the re-road force balanced them—same thing only at 70 mph. Had a leaking passenger drive axle—mechanic at Brown told me “they all do that” NO THEY DO NOT. Tire/balance issue—took it to Thayer Honda in Bowling Green—mechanic there TOOK HIS TIME, balanced the tires correctly, car is now smooth as silk. Leaking drive Axle—Took it to Jim White Honda in Maumee, shared with them that Brown said “they all do that”, They got a good laugh out of that, replaced the drive Axle –under warranty—not leaking now. Go the Thayer Honda in BG or Jim White Honda in Maumee—if you want it DONE RIGHT. More
I shopped several vehicles at several different dealerships for a period of 4 months before I finally selected the Honda Accord as my vehicle of choice. I dealt with other Honda dealerships throug dealerships for a period of 4 months before I finally selected the Honda Accord as my vehicle of choice. I dealt with other Honda dealerships throughout the process. John Cheung and Brown Honda were by far the most prompt, professional, courteous and easy to work with of any of the salespersons and dealerships with whom I dealt. I would highly recommend John and Brown Honda to anyone looking for a Honda. More
I think 95.00 just to put my car on the computer is outrageous. Come on they plug it in to a computer and it tells them what is wrong. Next time find a cheaper dealer. How do I really know if they are outrageous. Come on they plug it in to a computer and it tells them what is wrong. Next time find a cheaper dealer. How do I really know if they are telling me the truth what is wrong with my car. They want to make a lot of money off me More
My wife and I recently began the search for a new car. We have a 6 month old at home and needed a vehicle that was easier to transport the baby, in addition to the fact that my wife's car is 14 years old. We have a 6 month old at home and needed a vehicle that was easier to transport the baby, in addition to the fact that my wife's car is 14 years old. For the record, it is a '99 Accord that still runs well! My car is an '07 Accord that I bought from Ryan Walline at Brown Honda over 6 years ago. We chose to look at the Honda Pilot, since we both love Honda vehicles and wanted something that would be reliable for many years to come. I did some research on Cars.com to find out what Pilots were out there in the area. After locating several in a ~60 mile radius that looked promising, I set out to get prices to compare. I was able to find a 2014 Pilot at another dealership in the Toledo area besides Brown Honda that met almost everything I was looking for criteria-wise, and was at a pretty good price. To get to that price, I did have to go back and forth several times with the sales team there. The only thing missing was the interior color that I wanted (it had tan, i wanted grey). Given that I bought my previous car from Brown Honda, I wanted to give them at least a chance to meet or beat the offer I currently had elsewhere. I stopped up to Brown early on a Saturday morning and was pleased to see that Ryan Walline was working. After a quick discussion and check of inventory, he informed me that the exact Pilot (2014 LX 4WD w/ grey interior) that I was looking for had just arrived earlier in the week at their dealership. As the conversation progressed, Ryan asked me what Brown needed to do to keep my business. I told him, he discussed the proposed deal with his sales manager, and the three of us came to a quick agreement. The entire process was painless and at no point did I feel pressured, misled, or obligated to make the deal. Ryan was the same personable, honest and upfront salesman that I had interacted with over 6 years ago. To summarize... I shopped around and Brown Honda still had the best deal with a higher quality salesman than I encountered anywhere else. I would easily recommend anyone to Ryan over at Brown Honda for buying a new car... I know that I'll be returning there for my family's next purchase. More
I highly recommend working with Andy Place at Brown Honda if you are in the market for a new car. He took the time to really listen to what our family needs were in a new vehicle - from price, to functional if you are in the market for a new car. He took the time to really listen to what our family needs were in a new vehicle - from price, to functionality to features. He was upfront and honest with us through the entire process -- and it was evident from the begining of our discussion that he had our best interest at heart. More
I contacted Adam Mroz looking for a used SUV. Adam found several fitting my needs and had them available for me to look at. I joined him on a Saturday morning and made things happen for me. I am a single mo several fitting my needs and had them available for me to look at. I joined him on a Saturday morning and made things happen for me. I am a single mother of twin preteens and brought them along for their opinion too! We just love our Jeep and the continuous support from Adam. I would definitely recommend my friends and family to contact Adam when looking for a new vehicle. More
Brown Honda has been my family's favorite dealership for over 20 years, so when it was time for me to buy my first new car, I knew exactly where I was going. I admit I was worried that buying my first n for over 20 years, so when it was time for me to buy my first new car, I knew exactly where I was going. I admit I was worried that buying my first new car would be stressful and time consuming, but Brown Honda's wonderful employees made the experience just the opposite. The Sales Manager, Karen, quickly greeted me as I entered the dealership and introduced me to my Sales Associate, Arthur. Both Karen and Arthur were friendly, helpful and accommodating which immediately eased my stress. Arthur took the appropriate time needed to explain the car buying process and answer all of the questions I had. He also, of course, was very knowledgable about the particular car I was looking to buy and went over every aspect of that car before, during and after the test drive. When I came back to pick up the car 2 days later, Arthur had it prepped and ready to go so that I was able to fill out the necessary paperwork, go over last minute questions and details and drive the car off the lot. I have had my car for a little less than a week now and am enjoying it very much! Thanks to Brown Honda, Karen and especially Arthur, I have a great brand new car I absolutely love :) More
After a bad experience at Victory Honda in Monroe MI. it was great to find someone like John who backed his quote and did everything he said he would! I know where I will buy my next car. was great to find someone like John who backed his quote and did everything he said he would! I know where I will buy my next car. More
Great experience with the dealership! Very easy to work with. The staff allowed us to take our time making the decision that was best for our family. with. The staff allowed us to take our time making the decision that was best for our family. More