I contacted a bunch of Honda dealerships in the area, interested to purchase a new Odyssey, and this dealership stood out as absolutely amazing, not just due to a great price, that only one other dealership managed to come close to, but specifically because of Mark Fitzpatrick's no nonsense, down to earth, very respectful, friendly, prompt, and patient approach.
I do a lot of research and ask a lot of questions. Unlike *every other* dealer, I never had to repeat a single question for Mark. I know I had a lot of very specific questions. Other dealers would often forget to answer some and I would have to contact them again and again repeating some of the questions. Mark clearly took care to read all my communications in detail and did not hesitate to go out on a limb to find answers to each of my questions, even when they required additional research. And he responded very promptly as well. At one point, Mark even took a great video for me, not just answering but *showing* the answers for the detailed questions I had about the specific van I was interested in. And all this before he had ever met or even spoken to me! Simply WOW! This was by far the most pleasant and easiest salesperson to deal with.
Next time, I won't have to do much dealership research. I will simply seek out Mark, even if he moves to another dealership!