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Brown's Elkader

4.3

7 Lifetime Reviews

109 Gunder Road, Elkader, Iowa 52043 Directions
Sales: (563) 245-2505

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7 Reviews of Brown's Elkader

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June 15, 2018

"Chevy Colorado"

- hckuhse

Have bought several vehicles from Browns and have always been happy with dealing with Wade and all staff. Good deal on vehicle and our trade in values.

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Recommend Dealer
Yes
Employees Worked With
Wade Helle and Wes Lawson
April 18, 2018

"Brown' Sales and Leasing, Elkader"

- Ford guy

Had been looking for a vehicle for quite some time, i got involved with another dealer who I had told I had the check for a vehicle and made an appointment to meet the sales rep and the day I was headed out the door, I got a simple e-mail from the General Manager that the car was sold overnight! Really, overnight. Thats when my wife and i took a few minutes to rethink a new plan on what to do. We chose Browns's in Elkader because after many trips through their display of cars over the years, we knew they had high quality used vehicles! I then looked up vehicles that met our needs and called Lori, who helped us connect with Wes our salesperson, sat with Wes and went through our story and he was more than willing to get us in a good car. The whole process with Lori, Wes and Kelsey was a treat after what we had gone through. Our feeling that dealing with local small town dealership with friendly customer oriented people sure makes life more enjoyable. Hats off to Browns's and their super staff. Would recommend them anybody!

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Recommend Dealer
Yes
Employees Worked With
Wes, sales guy, Lori Internet coordinator and Kelsey in warranty and sale processing.
April 11, 2018

"Bad experience "

- Clynn

When we picked up the pickup it was loud in the cab. We returned the pickup to the dealer and the brakes were smoking and oil was running out of it. It is back at service again. Not good for an almost $2000 bill.

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Recommend Dealer
No
Employees Worked With
I don't know who I worked with.
March 22, 2018

"A very positive experience"

- Steven W.

My situation was unique, in that I hadn't shopped for a car in twenty years. My 1998 Honda CRV was well-maintained and had low mileage, but with a recent move to Elkader and frequent dives to and from the Twin Cities, I decided it was time to upgrade a little! I was connected with Ben Hepke at Brown's, and he immediately made me feel at ease with the process. Very laid back and no pressure, with a good sense of humor. We discussed my options and what I was looking for specifically, and he said he'd get back to me in a few days. True to his word, Ben called later in the week to tell me that they'd located a 2016 Jeep Patriot for me to have a look at. It was just what I wanted, and Ben made the whole transaction so painless and fast. I met a couple of the other staff at Brown's and was likewise impressed with their friendliness and professionalism. While I haven't had any follow-up service yet since the purchase, I'm confident that it will be a positive experience. Based on what I've seen so far I'd highly recommend Brown's -- and Ben Hepke -- to anyone in the Elkader area who's in the market for a new or used vehicle.

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Recommend Dealer
Yes
Employees Worked With
Ben Hepke
May 31, 2017

"Great Experience!!!"

- SueL

This is the second truck I've purchased from Brown's Sales & Leasing in Elkader, IA and I am very pleased with all their professionalism and customer service. A big thank you to Greg, Kelsey and Lori for everything! Sue Larson

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Recommend Dealer
Yes
Employees Worked With
Greg, Kelsey, & Lori
January 04, 2017

"Great customer service!"

- Jim Ariss

This is the 2nd vehicle I've purchased from Brown's in Elkader. Their customer service is always excellent. I would recommend them to anyone!

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Recommend Dealer
Yes
Employees Worked With
Wes Lawson, Kelsey Mueller
January 19, 2015

"Very professional"

- coachohrt

Very helpful and very knowledgable. Great service! Sales department took the time in finding the right vehicle. was nice to start the process through emails since I live 50 miles away.

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Recommend Dealer
Yes
Employees Worked With
Ben hepke
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