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Brown's Manassas Subaru
Manassas, VA
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A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
115 Reviews of Brown's Manassas Subaru
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January 08, 2021
"Been going there for several years & appreciate the..."
- OutbackBeen going there for several years & appreciate the customer service I get Every customer is dealt with a team who knows what they are taking about (imagine they're all woman) Special thanks to Shelly & when she isn't there Sue takes care of my needs. Another shout out to mech. Zac who has made my husband 2004 car a dream AND a note about the manager-hes great & has always support his team that why i go there . All the people Ive met or interacted with are professional and seem happy to be there to serve you- that means from top-to-bottom this is the best place of business i use (I should know having been a manager for 25-30 years. You're only as good as your team - they are everything
Read MoreEmployees Worked With
Shelley Bailey
Meredith Eden
Vince Fath
Other Employees :
ZAC
Helpful August 22, 2020
"I would leave 6 or 7 stars if I could! I had an amazing..."
- ZldealerraterI would leave 6 or 7 stars if I could! I had an amazing experience with Chris Routten and the whole team at Brown's. Incredibly knowledgeable, friendly, and fair. While I was determining which package and features I wanted, they could answer any question I had about the car. Once we purchased, they gave us an hour long walk through on all of the car's features and settings. Chris was so easy to talk to and fully understood why my wife and I could not come to dealership during the pandemic. He drove the car to us (in NW D.C.) and we did all of the paperwork socially distanced in our backyard. No extra charge and he acted like it was nothing, just part of his job and he was happy to do it for us. He always responded quickly to my communications and even after the purchase, he has checked in with us and taken care of things--for example, because the DMV is backed up, we needed an additional set of temporary plates. I texted Chris and within one day, Brown's sent us what we needed.
Read MoreEmployees Worked With
Chris Routten
Other Employees :
Dave Dresser
June 19, 2020
"No pressure, open to negotiations, and fair pricing and..."
- upfrontevansNo pressure, open to negotiations, and fair pricing and deals. Bought Happy. Sales representative Gabe Obenwa worked with my wife and I to pick out the vehicle that was right for us.
Read MoreEmployees Worked With
Gabriel Obenwa
Patrick Gulley
June 17, 2020
"Patrick and Eric treated me like family! I could not be..."
- Ngsrl90Patrick and Eric treated me like family! I could not be more thankful and happy to drive away in my new subaru! They worked so hard to get me the best deal possible and help me with every step of the process. Love these guys. Would 100% come back and reccomend that anybody looking for a new vehicle come here
Read MoreEmployees Worked With
Eric Bukhari
Patrick Hall
February 16, 2020
"Purchase of 2020 Subaru Outback"
- sdixon2Excellent dealer to work with. The salesman, Eric Bukhari, was exactly what I wanted in a dealer's representative but seldom find. No strong arm pressure, just answered all my questions in a professional manner while pointing our the features of the car that I did not think to ask about. Low key, but very efficient. Probably the start of a long term relationship with Brown's.
Read MoreEmployees Worked With
Eric Bukhari
February 01, 2019
"Professional service "
- towplaneGreatest customer service ever as soon as I walked in and Vince and every one that was there to drop off my Subaru for warranty service work to be done and I always got a phone call on the status that was being done the entire time until pickup.
Read MoreEmployees Worked With
Shelley Bailey
Meredith Eden
Vince Fath
Trish Montgomery
January 28, 2019
"Professional and courteous - No pressure sales "
- Forester:)We were very happy with the help Israel and Patrick provided as we purchased our Subaru Forester from Brown's Manassas Subaru. They were helpful, knowledgeable and courteous. I would definitely recommend Brown's and Israel and Patrick.
Read MoreEmployees Worked With
Patrick Gulley
Other Employees :
Israel Moreno
December 15, 2018
"Real people at this dealership"
- aleopold59I bought here and I service here, and I live quite a ways away, so it's a hike, but worth it -- the reviews are accurate, this is where you want to buy and service your Subaru. Nice folks, easy to deal with. Good service all the way around.
Read MoreEmployees Worked With
Kevin Bonilla
Eric Demby
Shelley Bailey
Fred Ford
Other Employees :
don't want to neglect anyone -- everyone here is A+
