
Brown's Toyota of Glen Burnie
Glen Burnie, MD
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The sales people really helped me find the car i wanted really went out of there way to work with me.I really appreiecate all the help i recieved. really went out of there way to work with me.I really appreiecate all the help i recieved. More
Our sales lady was very professional pleasant and very expierenced. The entire staff was easy to get along with, if and when we purchase a new vehicle i would not hesitate to go back to Browns Toyota in G expierenced. The entire staff was easy to get along with, if and when we purchase a new vehicle i would not hesitate to go back to Browns Toyota in Glen Burnie. Thank You for a rewarding expierence. Stephen & Leilani Montgomery. More
Charles was very friendly and honest. I will return for future car purchases and recommend to everyone I know. Best Car buying experience ever!!!! Thank you. future car purchases and recommend to everyone I know. Best Car buying experience ever!!!! Thank you. More
Mathew was a very attentive salesman who provided us with factual information while not making us feel pressured. He was very knowledgable about the product and spent a considerable amount of time showing u factual information while not making us feel pressured. He was very knowledgable about the product and spent a considerable amount of time showing us all the features of the car even before we had decided to buy. He worked hard to get us a good price on car that usually sells for close to MSRP. Mathew spent time not only explaining to us about the car but about how his particular dealership would stand behind the product and in what specific ways they will take care of me, the customer, in the future. Overall, it was a very good experience with an exceedingly courteous salesman. It feels good coming home with a car knowing you were not pressured into buying something you did not really want. More
We went to this dealer to just look and get some ideas as to what kind of certified used car we wanted to purchase. We met Bill Dolch early on and he graciously listened to our various likes and dislikes an to what kind of certified used car we wanted to purchase. We met Bill Dolch early on and he graciously listened to our various likes and dislikes and then proceded to show us a number of vehicles, all of which fit the parameters we had established. When he noted that we were not "turned on" by what we had seen he took us to the Brown's Honda lot where we noted a Honda Insight that struck our fancy. After test driving the vehicle we went back to Bill's office, not to buy but to give him some additional information. We ended up negotiating a reasonable price, not at all due to any pressure by Bill, and ended up buying the car and taking it home that day. A few discrepancies were noted after getting the car home but it only took one call and a brief visit to have all of these taken care of. Bill Dolch and the other personnel we dealt with were always professional, friendly and accommodating. I would have no problem recommending them to others or to use their services again. More
We purchased a Prius V from this dealership this past weekend. This was our third purchase from there in the past ten years. While we have been pleased with the service each time, the service provided weekend. This was our third purchase from there in the past ten years. While we have been pleased with the service each time, the service provided by Alan was a cut above even our past positive experiences. He was calm, low pressure, answered many questions off the cuff while candidly admitting when he did not know the answer (and then promptly looking it up for us). He certainly not a pushover on price, but he did seem to sincerely work very hard to get the deal done within acceptable deal parameters for us (he and the finance person stayed three hours past closing to finalize the deal). Our next car will likely be purchased from this dealer, as well. More
My family has always been going to browns Toyota on Ritchie hwy and we havnt been disappointed yet. We are always greeted with friendliness and courtesy. I went to buy the new Camry and I couldn't be a Ritchie hwy and we havnt been disappointed yet. We are always greeted with friendliness and courtesy. I went to buy the new Camry and I couldn't be anymore happier. Our salesperson was Frank was great in helping me find the vehicle that was perfect for me. I bought another vehicle from Frank for my wife and bothe times I had a great experience. Thank you Brown's Toyota, keep up the great work!!! More
Working with Bill Dolch was alot of fun. My dad was looking for a car or SUV but was unsure of what he wanted. He had talked to Bill a couple of weeks before and Bill showed him lots of vehicles. Fri looking for a car or SUV but was unsure of what he wanted. He had talked to Bill a couple of weeks before and Bill showed him lots of vehicles. Friday, Bill was home and made a special trip in because my dad requested him. Not many salesmen would do this. Bill showed my dad a 2010 Honda Accord. My father test drove and decided this was the car for him. Bill worked with us to get us a fair price. He kept us enertained with his happy-go-lucky personality, and made buying a car, which I usually tread, alot of fun. More
we found Mr. Adams extremely helpful and unflappable. This is the second or third time he has helped us obtain vehicle. Even though the price was no better than average, it was a pleasure dealing with This is the second or third time he has helped us obtain vehicle. Even though the price was no better than average, it was a pleasure dealing with Mr. Adams each time. More
Working with Alan/Browns Toyota was a good experience. Not pushy just good customer service. I would recommend to anyone! One of the nicest dealerships I've been too. Not pushy just good customer service. I would recommend to anyone! One of the nicest dealerships I've been too. More