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Brown's West Branch Ford, LLC
West Branch, IA
107 Reviews
Are you in need of a dependable new car dealer near West Branch? When searching for a reliable and friendly full-service car dealership to work with in the Iowa City, Cedar Rapids, or Muscatine areas, there is no better place than Brown's West Branch Ford. We put our customers first, so rest assured, you're in good hands. What makes us a preferred Ford dealer in West Branch? No matter your car buying needs, service requests, or financial questions, we make your journey effortless, so you can focus on what matters most enjoying; your car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 107 reviews
July 24, 2026
They always provide prompt and friendly service. They are a trusted provider to us—and have been for over 20 years. They are a trusted provider to us—and have been for over 20 years. More
by Iccubfans
Verified Customer
July 24, 2026
They were Very helpful finding the right truck for me and getting it to me quickly getting it to me quickly More
by Sam
July 23, 2026
Need to make sure cars start. They should be started weekly or more. It looks Bad for the sale department when it doesn't start when some comes into buy it. But over it was good They should be started weekly or more. It looks Bad for the sale department when it doesn't start when some comes into buy it. But over it was good experience More
by henryhebl
July 22, 2026
I appreciate the visual and verbal identification of the mechanical problem. Showed me the problem. mechanical problem. Showed me the problem. More
by CHEOY260
July 18, 2026
Great location and great staff! Service is completed efficiently and never had a problem with the work done. Service is completed efficiently and never had a problem with the work done. More
by khayworth
July 18, 2026
One of the best dealerships in Iowa. Will go the extra mile to earn your business. Always seem to have a quality inventory of New and Used vehicles to choose from. Picked up another vehi Will go the extra mile to earn your business. Always seem to have a quality inventory of New and Used vehicles to choose from. Picked up another vehicle from their partner dealership in Dyersville in order to make my purchase super convenient thru their West Branch location. Thank you Browns! More
by melissawehde
Employees Worked With
Matt, Finance and Administration department, Alex Sullivan
July 17, 2026
Quick and reliable service. Great communication and price! No issues with my recent repairs. 100 % recommend going there. Great communication and price! No issues with my recent repairs. 100 % recommend going there. More
by Charlie
July 17, 2026
Quick turnaround as I waited for the oil change to be completed. Will definitely go back. completed. Will definitely go back. More
by chrisvanscoy
