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Brown's West Branch Ford, LLC
West Branch, IA
107 Reviews
Are you in need of a dependable new car dealer near West Branch? When searching for a reliable and friendly full-service car dealership to work with in the Iowa City, Cedar Rapids, or Muscatine areas, there is no better place than Brown's West Branch Ford. We put our customers first, so rest assured, you're in good hands. What makes us a preferred Ford dealer in West Branch? No matter your car buying needs, service requests, or financial questions, we make your journey effortless, so you can focus on what matters most enjoying; your car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 107 reviews
September 28, 2026
Nice new facility. Friendly staff who cares for their customers. Appointment was easy to schedule Friendly staff who cares for their customers. Appointment was easy to schedule More
by DOUG S.
Verified Customer
September 25, 2026
Love the convenience of new location and helpful staff. My first oil change with them. My first oil change with them. More
by gahoffmann4
September 24, 2026
Really like the new building setup. Clean, easy to navigate and a nice waiting room. Work was completed quickly and I was on my way. Clean, easy to navigate and a nice waiting room. Work was completed quickly and I was on my way. More
by matthesbw
Employees Worked With
September 24, 2026
The latest purchase will be the third one in the past 6 months. Matt is one of the most patient salesperson I have known. Not knowing which vehicle to purchase. He didn't mind having me look at many vehic months. Matt is one of the most patient salesperson I have known. Not knowing which vehicle to purchase. He didn't mind having me look at many vehicles. More
by mpetersen1313
September 23, 2026
The new Browns in West Branch is awesome. The building is very nice and very convenient. The building is very nice and very convenient. More
by chrisressler
September 21, 2026
Got me in right on time for my appointment as they usually do. The new facility is awesome! usually do. The new facility is awesome! More
by Thecleaningcrewiowa
September 21, 2026
Been using them for years for service on my vehicles. They are knowledgeable and fairly priced. I would recommend them for sales and service. They are knowledgeable and fairly priced. I would recommend them for sales and service. More
by mdbrown0
September 19, 2026
jeff sullivan is an asset to your dealership. he knows his costumers very well great job he knows his costumers very well great job More
by dsummers6482
September 18, 2026
They've worked hard keeping my vehicle on the road. They really are good at what they do! They really are good at what they do! More
by BlueJeanBret
September 18, 2026
I've bought multiple vehicles from the Brown's family of dealerships. FAMILY being the key word. It's how you are treated from start to finish. From Sales to finance, ordering accessories, to vehicle serv dealerships. FAMILY being the key word. It's how you are treated from start to finish. From Sales to finance, ordering accessories, to vehicle service I will continue to have there. Fast, friendly knowledgeable. More
by devopete86
