Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brown's West Branch Ford, LLC
West Branch, IA
135 Reviews
Are you in need of a dependable new car dealer near West Branch? When searching for a reliable and friendly full-service car dealership to work with in the Iowa City, Cedar Rapids, or Muscatine areas, there is no better place than Brown's West Branch Ford. We put our customers first, so rest assured, you're in good hands. What makes us a preferred Ford dealer in West Branch? No matter your car buying needs, service requests, or financial questions, we make your journey effortless, so you can focus on what matters most enjoying; your car.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 135 reviews
October 23, 2026
Always a good experience working with Jeff to buy a car. Quick and easy help Quick and easy help More
by bjohnson61
Verified Customer
October 23, 2026
Brown's West Branch Ford had an impressive team of employees in every aspect of the service visit. Very good at communicating what I needed to know and wonderful personalities all around. employees in every aspect of the service visit. Very good at communicating what I needed to know and wonderful personalities all around. More
by lindaslovik
October 22, 2026
It all went smooth,Jeff great guy,worked with me. all the way just another great experience with Jeff and his help all the way just another great experience with Jeff and his help More
by kjduke
October 22, 2026
We appreciate the good professional service and checking what else was needed/Great job everyone what else was needed/Great job everyone More
by DOLORESLEEPER
October 21, 2026
Brown's in West Branch went above and beyond to get me in my new vehicle. They got the payments to be in my range. They were very friendly to work with. Let's just say when their sister dealership that is 20 my new vehicle. They got the payments to be in my range. They were very friendly to work with. Let's just say when their sister dealership that is 20 minutes away from me would not work to make a deal with me they did. Their new showroom is spectacular and everyone is friendly. I would drive the almost 2hrs to deal on new vehicle with them again. More
by senner17
Employees Worked With
October 21, 2026
One of the best experiences I've had ever buying a car. I really appreciated how they do business! I really appreciated how they do business! More
by watz1980
Employees Worked With
October 19, 2026
very helpful sales people with everything I needed and wanted. Also nice clean, and new building. wanted. Also nice clean, and new building. More
by dbormann4832
October 19, 2026
looks good skip skip skip skip skip skip skip skip skip skip skip skip skip skip skip skip skip skip skip More
by krallplumbing
October 17, 2026
They were so accommodating! Great customer service! Everyone was so friendly and helpful. Had a recall and they came and got my Bronco when it had to go back to get the work don Great customer service! Everyone was so friendly and helpful. Had a recall and they came and got my Bronco when it had to go back to get the work done. More
by KIMBERLIEGROTE
October 17, 2026
Sold vehicle that had turn signal and wipers problem that should of been fixed before sold. should of been fixed before sold. More
by ekofron
Employees Worked With
