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Browning Mazda
Cerritos, CA
177 Reviews
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Showing 177 reviews
September 30, 2014
First Time Buyer I was truthfully a bit more nervous than I was excited about purchasing my first car due to not wanting to be hassled by a dealership for business. As I was truthfully a bit more nervous than I was excited about purchasing my first car due to not wanting to be hassled by a dealership for business. As soon as I arrived, my family and I were pleasantly greeted by Ed Southfield, who turned out to be a kind, patient, and understanding salesman. You can tell by the other comments that Ed truly is a pleasant individual to work with, and he's different from a typical salesman - he doesn't pressure you FOR your business, he works with you to EARN your business. I got a great deal thanks to Ed on a brand new 2015 Mazda 3 and I couldn't be more excited to be driving it everyday. I ended up leaving the dealership extremely satisfied and any nervous thoughts I had before were gone due to a great experience. Thank you Ed, I look forward to doing more business with you in the future and would recommend anyone interested in a Mazda to check out Browning Mazda and ask for Ed! More
by jeff2k15
Employees Worked With
Ed Southfield, Edward Southfield
September 30, 2014
Best Car Buying experience Browning Mazda is the best place I ever bought a new car from. And I have had 4 new cars in my lifetime. Our Salesman Ed Southfield was very k Browning Mazda is the best place I ever bought a new car from. And I have had 4 new cars in my lifetime. Our Salesman Ed Southfield was very knowledgeable with the Mazda automobile, he was very kind and helpful through the whole process of purchasing. I never felt any pressure from him in anyway. He went way out of his way to make sure we got what we wanted and were happy with our purchase. Ed has made several personal follow up calls since our purchase a couple month, now that's what I call excellent service after the fact. Browning Mazda is very fortunate to have such an outstanding employee. It's people like Ed that promote the success of your dealership. This is the 2nd car we have purchased from Ed.... Thanks Ed for the wonderful buying experience. Bill & Barbara....... More
by creativeguy
Employees Worked With
Edward Southfield, Edward Southfield
September 27, 2014
stress free experience Ed Southfield worked with me at this dealership rrecently. He was so knowledgeable about Mazdas and able to demonstrate all the features of the car I Ed Southfield worked with me at this dealership rrecently. He was so knowledgeable about Mazdas and able to demonstrate all the features of the car I was looking at. Between he and his manager we were able to close on a great car at a price I could afford. The experience was relaxed and friendly and Ed checked on me after the purchase to make sure I was really happy with my purchase. I highly recommend this sales person and dealership. More
by jnelson56
Employees Worked With
Ed Southfield, Edward Southfield
September 24, 2014
Ed Southfield . Truly amazing gentleman. He was genuine, honest, he wanted to ensure that we were happy with the vehicle we selected. He was deligent in attempting . Truly amazing gentleman. He was genuine, honest, he wanted to ensure that we were happy with the vehicle we selected. He was deligent in attempting to locate a vehicle (when the model we wanted wasn't available on the lot. We didn't feel pressured. He was pleasant and sincere. He was extremely knowledgeable and easy to talk to. You felt as though you had known him forever. A very nice man. More
by M3hb
Employees Worked With
Ed Southfield, Edward Southfield
September 19, 2014
As Arnold Wourl Say: "I'll Be Back!" The sales and financing staff that I dealt with when buying my Chevy Avalanche were so friendly, considerate, and relaxed that I left feeling as thoug The sales and financing staff that I dealt with when buying my Chevy Avalanche were so friendly, considerate, and relaxed that I left feeling as though I had been dealing with old friends... certainly the antithesis of the stereotypical "used car salespeople!" From the moment that we connected with Ed Southfield, our salesperson, to the moment that we closed the deal, we were treated with respect. We never felt as though we were being pressured into buying anything. The drive from our home to Browning Mazda took well over two hours, but it was well worth it! The next time we are in need of a new or used car, this will be the first place we will go! Kudos to the management for establishing such a welcoming environment! We got the truck we needed with the features we wanted at a price we could comfortably afford. What more could we ask for? Thank you, Ed and Dudley for making the car buying experience less stressful! More
by johnny_harnett
Employees Worked With
Edward Southfield, Edward Southfield
September 01, 2014
Wonderful! Browning Mazda is truly a great dealership! If you go to buy a car make sure to ask for Ed as he is one of, if not the best car salesman I have ever e Browning Mazda is truly a great dealership! If you go to buy a car make sure to ask for Ed as he is one of, if not the best car salesman I have ever encountered. More
by cameron.gray.96995
Employees Worked With
Ed Southfield , Edward Southfield
August 15, 2014
Ed Southfield I came in to buy a new 2014 Mazda 6, and Ed Southfield helped me find the right car and worked with me on the price. Most importantly, he was honest I came in to buy a new 2014 Mazda 6, and Ed Southfield helped me find the right car and worked with me on the price. Most importantly, he was honest about the price we agreed upon. It was nice to see the stereotype of dishonest car salespeople broken. Thanks Ed! More
by patch295
Employees Worked With
Edward Southfield, Edward Southfield
November 18, 2013
WORST DEALER EVER. I worked out a deal with Angie of the Internet Sales Department. When I showed up to make the purchase, xxxxx had the xxxxx to tell me that she couldn't honor the price. Internet Sales Department. When I showed up to make the purchase, xxxxx had the xxxxx to tell me that she couldn't honor the price. More
by kevinxxie87
Employees Worked With
Angie Gonzales
April 15, 2013
It's been 8 years since I bought a new car. So I was really excited to find the Mazda I wanted. I had looked on Mazda's web site and found the exact care I wanted in stock at Browning Mazda. So I drov really excited to find the Mazda I wanted. I had looked on Mazda's web site and found the exact care I wanted in stock at Browning Mazda. So I drove there to check it out and hopefully make a deal. I pull up and was greeted by a salesman. I have to be honest, I do not remember his name. But that is a good thing for him... He went to show me the car I wanted and he tried to unlock the door with the electronic key he has. Door will not open. He said the battery is dead and the locks are electronic so he could not open it. I'm like, OK, brand new car and a dead battery? At this point, I would expect him to be running as fast as he could to get the actual car key so he can unlock the door. And at the same time telling the service guy to bring the jump start battery to get this thing fired up. But no, he did not bother - I guess I was bugging him because I wanted to actually look and sit in the car before I bought it. Instead, he tried to explain the car battery on a Mazda will die after sitting a few days. He said it is due to the key less entry proximity sensor - it uses the battery up... I'm like REALLY? So I buy a $35,000 car and go on a business trip for a week, come back and I can not get in or start my car in the airport parking lot??? Now don't get me wrong, I understand the battery will eventually die on any car after several months from just sitting. But, come on why would tell a customer it will die after a few days!!! 3 minutes into this and I am walking back to my car to drive away. The manager sees me and stops me. I tell him what happened. He says the salesman is new and he apologizes for what happened. He quickly offered to have someone else get the actual key and jump start the car. At least the manager was friendly and tried to make things better. But the bad taste was in my mouth. I found a different version of the car I wanted at a different dealership and bought it there the next day... More
by hughes500pilot
Employees Worked With
New Guy
September 21, 2012
Hi all - I bought my car here and have used the Hi all - I bought my car here and have used the service department before. Not sure when I take it in they ever do anything. I take it in regularl Hi all - I bought my car here and have used the service department before. Not sure when I take it in they ever do anything. I take it in regularly. Once I took it some where else and they said i needed a flud flush that should have been done already. I took my Mazda 3 in on sat with an appointment at 9am. I called at 3pm to check on my air conditioning. They said it would cost double so $218, to keep my car till monday just to tell me what is wrong. So I took it to pep boys and they just wiggled a wire and my air conditioner worked. Had the dealership even checked my car they would have known nothing is wrong. But they wanted there $218 to do nothing. DO NOT GO HERE! Nina Lozada More
by ninadanielle
Employees Worked With
Faith
