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Browning Mazda
Cerritos, CA
176 Reviews
Browning Mazda is a new Mazda and used car dealership in Cerritos, CA. As part of Browning Automotive Group, Browning Mazda is one of seven dealerships in the group that delivers outstanding customer service to every customer. Drivers from Cerritos, Long Beach, Anaheim, Huntington Beach and the surrounding areas visit Browning Mazda for all of their automotive needs.
If you're looking for a new car, you can start your search at Browning Mazda and take a spin in the sporty Mazda6, or find the space your family needs in a Mazda CX-9. Regardless of your taste or lifestyle, the customer service and sales team at Browning Mazda will guide you through your journey to find the perfect car. Not only does Browning Mazda specialize in new Mazda models, but they also have a fantastic selection of used cars for sale. At Browning, you'll be guaranteed a pressure-free environment and friendly customer service.
Finding your dream car should be an exciting time, and the team at Browning is dedicated to making your car buying experience an easy and fun one. Once you find the one, be sure to keep it running like new by establishing regular maintenance with the auto mechanic team at the Browning Mazda service center. From routine oil changes and tire rotation, to more complex auto repair, Browning Mazda has you covered. In the event you need more extensive auto body repair after an accident, be sure to visit the state-of-the-art Mazda collision center.
The team at Browning Mazda takes the time to get to know each and every customer. Whether you're from Long Beach, Anaheim, Huntington Beach, or are visiting from afar, the Browning Mazda team will get to know your driving style, needs and desires to help make the car buying and ownership process easy. To learn more about how Browning Mazda dealership in Cerritos is dedicated to making your life easier, give us a call or swing by the dealership (18827 Studebaker Road, Cerritos, CA). We hope to have the pleasure of meeting you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 176 reviews
September 27, 2017
High pressure sales for stuff that doesn't work Everything started out great. To their credit, Browning Mazda does have a good selection. That's what got me there in the first place. What I found wa Everything started out great. To their credit, Browning Mazda does have a good selection. That's what got me there in the first place. What I found was high pressure sales tactics to buy stuff you don't need, or simply does not work. I went in thinking I was going to get a fair deal, what I ended up with (after 15 months to figure it out) was a marked up CX-5 and probably one of of my experiences buying a car. It started with the $700 3rd party alarm system that doesn't work. This KARR alarm system is not compatible with the car, according to two other Mazda dealers who looked at it. They won't even fix it. Browning service was no help, they just told me how to disarm it. After it keep going off all the time, including even in the lot when I got it serviced, I just put duct tape over the sensor. By by $700. Then there's the Mazda app. For $400 you get an app that doesn't work either. No one told me there was also a yearly $95 charge to use it. I simply cancelled the app to avoid those extra charges. Browning Mazda has no business putting this KARR alarm in any vehicle. This is their way of jacking up the price. As for the app, shame on Mazda USA for force feeding it to customers. If you must buy from this dealership, get ready for a huge push to buy marked up extras, in a high-stress environment. More
by paweinberger
Employees Worked With
Other Employees :
It was really in finance where all the fun started
April 13, 2017
Worst dealer ever! I made the biggest mistake going to this dealer! They werent helpful at all and it honestly seems like they don't try to help you get a car. The sales I made the biggest mistake going to this dealer! They werent helpful at all and it honestly seems like they don't try to help you get a car. The salesman cared more about flirting with me instead of selling me a car which I found inappropriate. He didnt know how to answers my question and was just terrible on doing his job. Don't waste your time going to this dealer!! More
by Kimberly Estrada
Employees Worked With
Jesus
April 07, 2017
Jose the flirty guy He was flirting with my cousin the whole time! He never helped and never explained anything about the status of my application. And after all he asked He was flirting with my cousin the whole time! He never helped and never explained anything about the status of my application. And after all he asked for her number and didn't end up helping at all More
by Joe.magdaleno
Employees Worked With
Jose
December 28, 2016
Great First Time Car Buying Experiance First time car buyer. Spent close to 3 weeks researching for a CX-3 Grand Touring in AWD, this was the only dealership with a color I liked. I reques First time car buyer. Spent close to 3 weeks researching for a CX-3 Grand Touring in AWD, this was the only dealership with a color I liked. I requested a price quote online that morning, received a response from Hussein within the hour. It was relatively quick process, I arrived that 4 in the afternoon and left there with a brand new car at 7. When I arrived Hussein greeted me and handed me off to Ed for a test drive. Ed was a great guy. I went in with a certain expectation and Ed definitely defied my expectations. He was very straight forward and he even knew a few things about the car that I did not, and I had spent a lot of time researching this car. He just presented the car and showed me what it can do. No fluff, no magic hand waving that this car could fly like a unicorn, just the facts. There was a small hiccup during the financing portion, financing tried to play a few games with the extended warranty coverage and it took a little while to work that out but that was a small blip during an otherwise great experience..... 10/10 would buy again. More
by kevin_118
Employees Worked With
Hussein Farhat, Edward Southfield
December 07, 2016
Worst new car ever I bought a 2017 Mazda 6 Touring from Browning and it was the worst mistake I've ever made. * They do not offer you the Mazda financing deal (1%) bu I bought a 2017 Mazda 6 Touring from Browning and it was the worst mistake I've ever made. * They do not offer you the Mazda financing deal (1%) but instead offer you 4% or higher despite having great credit * I've spent over 5+ hours with Mazda Roadside assistance for various problems with the car in the last MONTH * Browning Mazda is not very helping in solving the problems. My closest dealer is South Bay Mazda but due to other recalls there are no loaner cars available * I will never buy another Mazda again. More
by xxxxxxxmazda
Employees Worked With
Phil, Tony Witsoe
September 16, 2016
Informative and easy first leasing experience First time leasing a car and with the help of Anthony everything went fairly quick and easy; helpful guy with a great personally to pair. First time leasing a car and with the help of Anthony everything went fairly quick and easy; helpful guy with a great personally to pair. More
by Ilbbtmfp#14
Employees Worked With
Anthony Witsoe
August 23, 2016
Wonderful Buying Experience I came in twice. First for a test drive and then a week later to buy. On both occasions I was helped by Anthony (Tony) Witsoe. From the very beginning I came in twice. First for a test drive and then a week later to buy. On both occasions I was helped by Anthony (Tony) Witsoe. From the very beginning Tony was extremely nice and friendly, didn't try to pressure me into buying anything. He took us to both overflow lots and literally looked at every single car until we found the exact model and color I was looking for. I'm very happy with the level of service we got from Tony. Thanks again, Tony! -Minh Nguyen More
by Minh_Nguyen
Employees Worked With
Anthony Witsoe
August 12, 2016
Overall a pleasant and easy car buying experience. Everything worked out really well. I had an expectations on my price and service which were met. Ed was honest forthright and personable. It was my Everything worked out really well. I had an expectations on my price and service which were met. Ed was honest forthright and personable. It was my first experience getting a loan and buying a new car. I never felt intimidated or pressured. Still happy a month later with my decision. I have a great car with a fair price. More
by johnnyk0324
Employees Worked With
Edward Southfield
July 30, 2016
Easy Buying Experience I purchased a CX 5 recently at Browning Mazda. Anthony Witsoe was very knowledgeable salesman who would answer any questions. If he didn't know the an I purchased a CX 5 recently at Browning Mazda. Anthony Witsoe was very knowledgeable salesman who would answer any questions. If he didn't know the answer, he looked it up or asked someone who knew. He even went out of his way to retrieve an item I had left in my trade in! More
by Messier434
Employees Worked With
Anthony Witsoe
July 09, 2016
The Birth of our Mazda - Baby Snoopy Great Experience! Ed is very helpful and knowledgeable. No pressure he just presented the facts. We like that! Very warm and friendly staff at this de Great Experience! Ed is very helpful and knowledgeable. No pressure he just presented the facts. We like that! Very warm and friendly staff at this dealership. The cost of the car compared to the feature it comes with is such a great buy. Happy to have done business with them. Another cool thing, they gave us a car "birth certificate" and asked us to name our car, how cool is that! :) So now we are enjoying our "snoopy"Mazda CX5 in pearl white!!! More
by Snoopy
Employees Worked With
Edward Southfield
