Browns West Branch Chrysler Dodge Jeep Ram

Excellent service, did a good job of keeping me involved. Would recommend them. Positive experience involved. Would recommend them. Positive experience More

Staff are always friendly and helpful. Service is quick and excellent! Definately recommend to anyone needing their car serviced, or are thinking of buying a new car. Service is quick and excellent! Definately recommend to anyone needing their car serviced, or are thinking of buying a new car. More

word one, word two, word three, word four, word five. Best not be demanding. Right? Best not be demanding. Right? More

The staff was wonderful and got me in right away, even though I made a mistake with the day of service. They took care of me anyway. Thank you! though I made a mistake with the day of service. They took care of me anyway. Thank you! More

I appreciate that they worked me in for oil change and tire check within a day’s request. I was also advised to pursue potential maintenance via dealer for best outcome. Upcoming maintenance was explain tire check within a day’s request. I was also advised to pursue potential maintenance via dealer for best outcome. Upcoming maintenance was explained thoroughly. All this and free coffee. I bought my pre-owned Honda from Browns west Branch and continue to go there for routine maintenance. They are so helpful and I trust them. More

Looked at the problem and thought it was fixed but wasn't so they ordered a replacement part. so they ordered a replacement part. More

Amazing service people to work with! Very accommodating to our need! I would highly recommend then for all service work Very accommodating to our need! I would highly recommend then for all service work More

I was searching the Jeep website for a new Rubicon within 100 miles of my house and there it was at Brown’s right “ in my backyard.” Didn’t even know they were there. Excellent to deal with and low key. 100 miles of my house and there it was at Brown’s right “ in my backyard.” Didn’t even know they were there. Excellent to deal with and low key. More

I had been searching the Internet looking for a Durango Hellcat before they are discontinued by Dodge and found what I was looking for at Brown's West Branch. I worked with Tim Figge on the purchase of a Hellcat before they are discontinued by Dodge and found what I was looking for at Brown's West Branch. I worked with Tim Figge on the purchase of a 2024 Durango Hellcat. Tim answered all my questions, gave me a good price quote on my trade in, and helped move all the paperwork along. When I arrived at the dealership, Tim actually came in on his day off to deliver my car. I was greeted by Allie with a big smile welcoming me and making sure I was comfortable. I also met the owner who congratulated me on my new vehicle purchase, and the service manager. Trenton had all the paperwork ready and got me in and out quickly. You can tell this is a family owned business because the customer service is exceptional. I live 80 miles from the dealership but will go back because of the awesome service. More

Don't buy here if you want service. Ordered a 2022 Ram one of my several trucks. 48,000 miles my transmission went out stoped in they said couldn't even look at it and get parts order Ordered a 2022 Ram one of my several trucks. 48,000 miles my transmission went out stoped in they said couldn't even look at it and get parts ordered for at least two weeks. They kept saying we want to sell you all of your vehicles and we will take care of you I own a business so I depend on my vehicles for my lively hood. When they told me it would take at least 2 weeks to get it in the shop that was not acceptable. I called another dealer said have it there in th morning pretty sad and hard to buy something from a place that straight out told me to call another dealer to get it fixed because they didn't have time for me. They sure had time when I wrote the check for a $80k truck. More