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Browns West Branch Chrysler Dodge Jeep Ram

West Branch, IA

4.8
29 Reviews
Brown's has been a family-owned business since 1964. We have four stores with over 700 New and Used vehicles located in Elkader, Guttenberg, Dyersville, and West Branch. Our West Branch store is Conveniently located right off of Interstate 80 - exit 254. It's just a short drive to savings. Your Hometown dealer, no matter where your hometown may be. Our Brown's West Branch dealership has a great selection of new and used vehicles. If you're searching for a new vehicle, browse our inventory for the 300, Grand Caravan, Journey, RAM, Grand Cherokee, and Wrangler. If you would like to test drive any of these models, come down to 205 Tidewater Dr. If you're looking for a used vehicle at Brown's West Branch, we can help you there too. Browse our large selection of used Chrysler, Dodge, Jeep, and Ram vehicles as well as vehicles from other top manufacturers to find the right vehicle for you. At Brown's West Branch we believe a handshake still means something. We provide our customers with everything from vehicle repair services, and auto parts sales to vehicle loans and lease financing. If you live in Iowa City, Coralville, North Liberty, Cedar Rapids, Tipton, West Liberty, Tiffin, Hills, Lone Tree, Muscatine come visit us today at 205 Tidewater Dr and let us show you how easy the vehicle buying experience can be at Brown's West Branch.
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205 Tidewater Drive

West Branch, IA

52358

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Showing 29 reviews

February 28, 2026

We worked with Matt. He was very professional and knowledgeable. We really liked his “ no pressure” sales tactics. This is our first time dealing with this dealership and More

by beckyshow1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 10, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

We try to keep the process simple and pressure-free, so we're glad that came through. Enjoy your new vehicle, and we’ll be here whenever you need us! It was a pleasure working with you.

February 27, 2026

Very courteous and quick. Appreciated noticing other services that were needed. Great explanations of services needed. Thank you! More

by newport0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

We just want to make sure you're informed and aware of your options. The rest is up to you! Glad we could help out and made it quick. Thanks for 5 stars!

February 26, 2026

word one, word two, word three, word four, word five. Best not be demanding. Right? More

by delane1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caden Schmidt
Mar 10, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

Word one, word two… five stars. That’s the part we like best. 😄 Thanks for the review; we'll let Caden know he made a good impression!

February 26, 2026

Staff are always friendly and helpful. Service is quick and excellent! Definately recommend to anyone needing their car serviced, or are thinking of buying a new car. More

by jsalemink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

Glad to hear we hit all the marks! Thank you for the kind words.

February 26, 2026

Excellent service, did a good job of keeping me involved. Would recommend them. Positive experience More

by mallicoatsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

Thanks for the positive review, Steve. Pleasure seeing you!

February 25, 2026

The staff was wonderful and got me in right away, even though I made a mistake with the day of service. They took care of me anyway. Thank you! More

by SEBAYLOR1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience, and we're glad we could help. We'll be here the next time you need us, too!

February 25, 2026

Amazing service people to work with! Very accommodating to our need! I would highly recommend then for all service work More

by Michelle W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe & Kim
Mar 10, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

A recommendation is the best form of compliment for us. Thanks for the 5 stars!

February 25, 2026

I appreciate that they worked me in for oil change and tire check within a day’s request. I was also advised to pursue potential maintenance via dealer for best outcome. Upcoming maintenance was explain More

by ktmckeone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names
February 25, 2026

Looked at the problem and thought it was fixed but wasn't so they ordered a replacement part. More

by aireyfong37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2025

I was searching the Jeep website for a new Rubicon within 100 miles of my house and there it was at Brown’s right “ in my backyard.” Didn’t even know they were there. Excellent to deal with and low key. More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Figge