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Browns West Branch Chrysler Dodge Jeep Ram

West Branch, IA

4.9
43 Reviews
Brown's has been a family-owned business since 1964. We have four stores with over 700 New and Used vehicles located in Elkader, Guttenberg, Dyersville, and West Branch. Our West Branch store is Conveniently located right off of Interstate 80 - exit 254. It's just a short drive to savings. Your Hometown dealer, no matter where your hometown may be. Our Brown's West Branch dealership has a great selection of new and used vehicles. If you're searching for a new vehicle, browse our inventory for the 300, Grand Caravan, Journey, RAM, Grand Cherokee, and Wrangler. If you would like to test drive any of these models, come down to 205 Tidewater Dr. If you're looking for a used vehicle at Brown's West Branch, we can help you there too. Browse our large selection of used Chrysler, Dodge, Jeep, and Ram vehicles as well as vehicles from other top manufacturers to find the right vehicle for you. At Brown's West Branch we believe a handshake still means something. We provide our customers with everything from vehicle repair services, and auto parts sales to vehicle loans and lease financing. If you live in Iowa City, Coralville, North Liberty, Cedar Rapids, Tipton, West Liberty, Tiffin, Hills, Lone Tree, Muscatine come visit us today at 205 Tidewater Dr and let us show you how easy the vehicle buying experience can be at Brown's West Branch.
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205 Tidewater Drive

West Branch, IA

52358

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Showing 43 reviews

March 23, 2026

I've never had a bad experience. They are excellent at customer service and keeping me on the road with a safe vehicle. More

by Tyson
Recommend Dealer
Yes
Employees Worked With
I believe head of the service department. They always take excellent care of me.
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

At the end of the day, that's what it's all about. Keeping our families on the road in safe vehicles, and adding a smile. Thank you for the kind words, Tyson.

March 23, 2026

All good experiences with this dealer - from the initial purchase through service. I’ve been so impressed with their willingness to go above and beyond. I’m a big fan and I’m hard to impress! More

by holliefrieden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

We try to hit the mark at every turn, and we're glad you noticed! Thanks so much for your 5 stars!

March 22, 2026

We had a very nice visit when getting our oil and filter changed. Signed up for two month plan also. More

by patannsharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

That's awesome to hear you took advantage of the deal! We look forward to seeing you next time, and thanks for leaving a review!

March 22, 2026

Efficient and performed all needed items . Very friendly and nice waiting room. Pricing was as expected. More

by jns0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Department. Forgot name
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

Thanks for the positive review! We look forward to seeing you again.

March 18, 2026

They were great, polite and friendly. Proficient with the time it took for my oil change. More

by jbrasmer77
Recommend Dealer
Yes
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

Thanks for the 5 stars and kind words!

March 17, 2026

She always keeps you informed. Doesn't try to stick it up your xxx. Always good to her word. More

by Travishicks76
Recommend Dealer
Yes
Employees Worked With
Kim in the service department. She is good at what she does.
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

We agree, Kim is pretty awesome! We value integrity, and we're grateful that it comes through day-today with our staff. Thank you for sharing.

March 14, 2026

Excellent service. Kind and courteous professional and knowledgable Timely service. Quick turnaround. Didn't have to wait long. More

by rjayck
Recommend Dealer
Yes
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

That's how we like to do it! Thank you for sharing your experience, and we look forward to seeing you again!

March 13, 2026

Knowledge level of the mechanic Ryan and the Manager Joe is amazing. They have always steered me in the right direction when making decisions on my vehicles. I would never take my cars anywhere else. More

by bhugostrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Beekman, R
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

We appreciate you coming back, and the trust you place in our team. So glad to hear that Ryan and Joe always work it out for you.

March 13, 2026

I've been a customer for about 20 years. Always great service by the team. More

by icboal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

We can't appreciate your continued business with us enough! Thank you so much for the positive review.

March 12, 2026

According to the survey instructions any further comment is optional. Quit bugging me about surveys as this may lead to a decrease in my satisfaction level. Is not my repeat business indication enough of my More

by tim.saylor
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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