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Browns West Branch Chrysler Dodge Jeep Ram

West Branch, IA

4.8
69 Reviews
Brown's has been a family-owned business since 1964. We have four stores with over 700 New and Used vehicles located in Elkader, Guttenberg, Dyersville, and West Branch. Our West Branch store is Conveniently located right off of Interstate 80 - exit 254. It's just a short drive to savings. Your Hometown dealer, no matter where your hometown may be. Our Brown's West Branch dealership has a great selection of new and used vehicles. If you're searching for a new vehicle, browse our inventory for the 300, Grand Caravan, Journey, RAM, Grand Cherokee, and Wrangler. If you would like to test drive any of these models, come down to 205 Tidewater Dr. If you're looking for a used vehicle at Brown's West Branch, we can help you there too. Browse our large selection of used Chrysler, Dodge, Jeep, and Ram vehicles as well as vehicles from other top manufacturers to find the right vehicle for you. At Brown's West Branch we believe a handshake still means something. We provide our customers with everything from vehicle repair services, and auto parts sales to vehicle loans and lease financing. If you live in Iowa City, Coralville, North Liberty, Cedar Rapids, Tipton, West Liberty, Tiffin, Hills, Lone Tree, Muscatine come visit us today at 205 Tidewater Dr and let us show you how easy the vehicle buying experience can be at Brown's West Branch.
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205 Tidewater Drive

West Branch, IA

52358

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Showing 69 reviews

April 13, 2026

Nice job we used Browns for our recall on the Pacifica and it went well. More

by patrick-smith
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2026

Excellent to work with, no pressure buying experience, Caden was great along with the rest of the team!!! More

by zcriss.zc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caden
April 10, 2026

Valet service made this extremely easy and service was affordable. My prefered service shop now. More

by untouchableness
Recommend Dealer
Yes
Employees Worked With
Mike and Mark?
April 02, 2026

Awesome service and friendly! Always take good care of me. I would recommend them to all my friends. More

by tthoma
Recommend Dealer
Yes
Employees Worked With
Joe Beekman
March 31, 2026

KNOWLEDGEABLE STAFF, PLEASANT DEMENOR, AND PROMPT SERVICE. IWOULD RECOMMEND TO OTHER PEOPLE IN MY COMMUNITY. More

by rbertling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2026

I've never had a bad experience. They are excellent at customer service and keeping me on the road with a safe vehicle. More

by Tyson
Recommend Dealer
Yes
Employees Worked With
I believe head of the service department. They always take excellent care of me.
March 23, 2026

I've never had a bad experience. They are excellent at customer service and keeping me on the road with a safe vehicle. More

by Tyson
Recommend Dealer
Yes
Employees Worked With
I believe head of the service department. They always take excellent care of me.
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

At the end of the day, that's what it's all about. Keeping our families on the road in safe vehicles, and adding a smile. Thank you for the kind words, Tyson.

March 23, 2026

All good experiences with this dealer - from the initial purchase through service. I’ve been so impressed with their willingness to go above and beyond. I’m a big fan and I’m hard to impress! More

by holliefrieden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

We try to hit the mark at every turn, and we're glad you noticed! Thanks so much for your 5 stars!

March 22, 2026

We had a very nice visit when getting our oil and filter changed. Signed up for two month plan also. More

by patannsharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

That's awesome to hear you took advantage of the deal! We look forward to seeing you next time, and thanks for leaving a review!

March 22, 2026

Efficient and performed all needed items . Very friendly and nice waiting room. Pricing was as expected. More

by jns0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Waterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Department. Forgot name
Mar 24, 2026 -

Browns West Branch Chrysler Dodge Jeep Ram responded

Thanks for the positive review! We look forward to seeing you again.

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