Back

Brunswick Auto Mart

Brunswick, OH

4.7
2,954 Reviews

3031 Center Road

Brunswick, OH

44212

Directions

By Type

Showing 2,954 reviews

June 07, 2025

Per the recommendation of my long-trusted mechanic (Ron Joyce; owner of Ron’s Garage), I met with a salesman named Ravi at the Brunswick AutoMart’s Volkswagan lot. Ravi was professional and Great to work w More

by mbrown877
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ravi
June 06, 2025

Johnny is a great salesman. Knew what I wanted and made it happen. Very easy experience. More

by pmooney527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Melcher
May 24, 2025

My first experience with Toyota I signed to get a Toyota cross hybrid day I picked up car dealer raised price 3 thousand dollars and raised agreed upon monthly price 25 dollars I signed paperwork needed a c More

by Meldora3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Alex
Jun 09, 2025 -

Brunswick Auto Mart responded

Hi there, Thank you for taking the time to share your experience. We are truly sorry to hear that your visit did not meet expectations, and we sincerely regret that you left feeling disappointed and misled. That is never the experience we want for any of our customers—especially those who place their trust in us during an important purchase. Please know that transparency and integrity are values we take seriously, and we’d appreciate the opportunity to learn more about what happened and clarify any misunderstandings. At a time that works best, email our GM, Charlie Dodds, at cdodds@brunswickautomart.com, so we can discuss your concerns further. Your feedback matters to us, and we hope to have the chance to regain your trust.

May 23, 2025

This Dealership has all ways provided the best service. I'm very picky about the attention to detail, when taking the car apart, and putting it back together, correctly, all the screws, and all the parts More

by hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
May 22, 2025

I travel 1 1/2 hours one way for my Subaru service. I have had my Subaru for 5 years. They always treat me like family. I would never go anywhere else for service. More

by ltarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
May 21, 2025

They have no fix for 2025 dodge ram misfire in the cylinder. Dealership keeps giving me the run around and customer care does the same thing. I will never purchase anything from this dealership again. More

by martindamico216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Moore
May 17, 2025

BAM was very efficient with the transition from my old car to my new Jeep. I was in and out of the dealership within 2 hours, even after test driving, and I left feeling respected and like i got a real go More

by BHOLDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny
May 16, 2025

Top notch service from start to finish in the Jeep service department. The service manager is very knowledgeable More

by flhxse23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Russell
May 16, 2025

Purchased and have service on this and wife’s car. Always a pleasure dealing with Cathy Moye! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Moye
May 15, 2025

I asked about a spare as it's very important because I travel (there wasn't one). He said a full size spare tire wouldn't fit in the tire well but I could buy a temporary use spare that would fit in the t More

by warrenbrinkerf
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick
May 20, 2025 -

Brunswick Auto Mart responded

Warren, Thank you for taking the time to share your experience. We genuinely appreciate your business and your detailed feedback, and we’re sorry to hear that your experience with us didn’t meet expectations. Your concerns about the spare tire and the information you were provided are understandable. Please know that we strive to give accurate and helpful guidance during the sales process, especially when it comes to something as important as road safety for someone who travels often. Additionally, we recognize that the question about your method of payment may have come off as inappropriate. While we do have standard questions we ask for documentation and compliance reasons, the phrasing and tone matter—and it sounds like we missed the mark there. Your feedback has been shared with our sales and parts teams so we can learn from this and improve future experiences for our customers. If there's anything further we can do to assist you or make this right, please don’t hesitate to reach out to our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com.

1
...