
Brunswick Auto Mart
Brunswick, OH
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Worst service experience of my life at brunswickSubaru Service. Will contact Better Business Bureau! Had to bring it in 3 times! 1st time charged for diagnostics testing but apparently didn’t really do Service. Will contact Better Business Bureau! Had to bring it in 3 times! 1st time charged for diagnostics testing but apparently didn’t really do it because when I got the suv back, ac was still broken. Took it back 2nd time just to get the diagnostics testing. 3rd time with scheduled appointment and then they kept my car for 3 weeks and 3 days. Meanwhile, no communication. They offered me a loaner after I had already dropped the car off. We would call and leave messages with no response. Also, I was originally told that the diagnostic test comes off if you need work - which I needed a huge job done (the ac compressor). They took it off for the first time when they didn’t fix it. I did call Subaru and due to it being only 4 years old, I didn’t pay 2000+ but less than 1/2 of that. I don’t understand why they missed this the first time!!! If you can’t do your job right, then I feel like you are scamming your customers. Sadly, I have been only taking my car here. Lesson learned. More
Took my vehicle in for a hands free/streaming problem with my radio. I was told that a module had to be ordered to address the problem. This was the second time within a year with a similar radio problem with my radio. I was told that a module had to be ordered to address the problem. This was the second time within a year with a similar radio problem. More
I went to buy a new Subaru. The salesperson was very helpful in helping me to choose a model that met my needs and expectations. He was courteous and helpful in walking through The salesperson was very helpful in helping me to choose a model that met my needs and expectations. He was courteous and helpful in walking through the process of purchase. I am quite pleased with the experience. More
Purchased my 2017 Highlander from Brunswick Toyota. The vehicle runs great and has been low maintenance and cost to operate. I continue to return for service. Great group of people. The vehicle runs great and has been low maintenance and cost to operate. I continue to return for service. Great group of people. More
First time buyer at Brunswick Subaru, Ramiz was attentive, patient and knowledgeable, he answered all of our questions and addressed any concerns. Very happy with our new Crosstrek! attentive, patient and knowledgeable, he answered all of our questions and addressed any concerns. Very happy with our new Crosstrek! More