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Brunswick Auto Mart

Brunswick, OH

Overview
Reviews
Vehicles
4.7
2,940 Reviews
Call Dealership (330) 273-3300
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3031 Center Road

Brunswick, OH

44212

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Showing 2,940 reviews

January 16, 2025

Great work but communication in the service department needs to be better …I was there 5 hours More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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January 16, 2025

Excellent service Excellent knowledge regarding my vehicle. Service completed throughly and promptly. David is Excellent service advisor. More

by Slp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dang
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January 16, 2025

They are always so nice and professional and take care of any problem I have. More

by bw3c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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January 16, 2025

I always get superb service at Brunswick Auto Mart. Appreciate Chris in the service department for his help always. More

by jpob54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Balantine, John Melcher
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January 12, 2025

The people were very friendly. The service manager said he would get back to me with a problem and he did not. More

by barrens1931@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
?dont know
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Jan 23, 2025 -

Brunswick Auto Mart responded

Thank you for your feedback. We're glad to hear that you found our team friendly. However, we apologize for any inconvenience caused by the delay in follow-up. To address your concerns, please feel free to reach out to our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com. We appreciate your understanding and look forward to assisting you further.

January 10, 2025

Service failed to reinstall glove compartment and left it in the back seat, there was damage to the driver side door that appeared to be from opening up against the wall, car, or pipe of some sort, Service a More

by francglavan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon
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Jan 23, 2025 -

Brunswick Auto Mart responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you have encountered. We strive to provide excellent service, and we understand how frustrating this must have been for you. We would like to learn more about your experience and address your concerns directly so that we can work towards a resolution. At your earliest convenience, please contact our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com, so we can discuss this further. We hope to turn this experience around for you.

January 10, 2025

My salesman, Owen, was great! He was friendly, informative and not aggressive. He educated me about the value of Subaru. I am very pleased and will return to Brunswick Auto Mar More

by jenn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen
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January 10, 2025

Todd our salesman did a great job explaining our options and go over the details of the vehicles we were interested in. Would recommend this dealership to anyone. More

by ccurie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Goodnight
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January 08, 2025

Service was fast, and Bailey Van Niel kept me informed via text. Free car wash too! More

by brbbwh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Van Niel
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January 08, 2025

Our salesman was courteous, professional and knowledgeable. The staff were great and the dealership is accessible. More

by Greg K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen Davison
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