Back

Brunswick Auto Mart

Brunswick, OH

4.7
2,953 Reviews

3031 Center Road

Brunswick, OH

44212

Directions

By Type

Showing 2,953 reviews

January 31, 2025

Fast service, comfortable waiting area, work needed was explained very well and the price was reasonable. More

by jrvidlicka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
January 30, 2025

I found the car I wanted, test drove it, came to good terms and drove it home, all in one afternoon. The dealership employees are all professional and very helpful. Ihad a great experience. More

by kirkalanwinters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tick, Jacob Covert
January 30, 2025

Always accommodating to my schedule. . clean, friendly and upfront with charges. Never any surprises. Punctual. More

by marthacrosby49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Bailey
January 24, 2025

Buying a car … picking brand, model, color, packages … is stressful because there’s so much money involved in all the choices. Brunswick Toyota Auto Mart is our closest Toyota dealer. For our last two cars p More

by Mr. Wizard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron, Mike
Jan 29, 2025 -

Brunswick Auto Mart responded

Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your vehicle purchase. We understand your frustration with the vehicle and accessory substitutions, and the inconvenience caused by the refund process. This does not reflect our values, and we will review our procedures to prevent such issues in the future. At your earliest leisure, please contact our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com to discuss this further. Thank you for your understanding and for giving us the chance to improve our service. We are committed to providing better customer care and ensuring a positive experience for all our customers.

January 23, 2025

Made an appointment 2 weeks in advance. Told them the part & verified it was covered under my warranty, so would need to bring to dealership for repair. I dropped the car off for the appoin More

by Amd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jan 28, 2025 -

Brunswick Auto Mart responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration you experienced. Your feedback is important to us, and we are committed to improving our service. Since we don't have your name or vehicle's brand, please include this information when you contact our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com so we can address your concerns directly and ensure a better experience in the future. We appreciate your patience and understanding.

January 23, 2025

all in all everything went smoothly . my salesman did a great job getting me the vehicle and price I was looking for. I would recomend Brunswick Auto Mart if your looking for a vehicle. More

by wjn3rd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ruda
January 22, 2025

Great service. Lucas was great to work with and very thorough. Would highly recommend this dealership. More

by zaremba1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
January 21, 2025

I brought my car in for an oil change. Afterwards my car leaked oil. I called the service department and was encouraged not to worry about it but also told I could bring the car in if I wa More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Cross, Bailey Van Niel
Jan 24, 2025 -

Brunswick Auto Mart responded

Brent, thank you for bringing this to our attention. We sincerely apologize for any inconvenience you experienced following your recent oil change. We understand your concerns about the oil leaks and communication issues, and we would like to speak with you to address this matter further. At your earliest leisure, please contact our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com. We are committed to ensuring you receive the quality service you deserve.

January 21, 2025

great service! They did a fantastic job, and had the car ready for me in 1/2 hr. More

by jde9942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
believe his name was Chris
January 21, 2025

Efficient and fast warranty repair service. Thanks for the shuttle service which was courteous and fast. More

by mlmarkowski10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke, Brandon
...
11
...