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Brunswick Auto Mart
Brunswick, OH
2,968 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 05, 2022
Service center unprofessional and poorly designed. No flow of how things are supposed to go, unless the individuals working the desks are on top of it. One of the gentleman threw a fit and was talking No flow of how things are supposed to go, unless the individuals working the desks are on top of it. One of the gentleman threw a fit and was talking to himself loudly enough that I could hear. He was upset because a customer took their keys with them instead of leaving it in the car. He was very rude to her when he went up to ask for them. He continued to mutter under his breathe as he walked past me checking in. I was grateful that my interaction did not have to be with him and I would have probably left if I was treated like that. Even though it did not involve me, his ranting to himself walking by customers was extremely unprofessional. I think next time, Ill try another dealership for service. More
by Kate M.
Employees Worked With
Joffre
July 03, 2022
This dealership has great service people. The new service manager is someone we trust. He has always been forthright, honest and one of the nicest people we know. We’ve had great experiences The new service manager is someone we trust. He has always been forthright, honest and one of the nicest people we know. We’ve had great experiences with their sales folks as well. They sell and service the best cars on the road today. More
by BGK
Employees Worked With
Rich and Jeff
July 02, 2022
This was the third VW we have purchased through your dealership and this was the easiest and quickest purchase ever. Ramiz was a pleasure to speak with and to deal with, just a good person dealership and this was the easiest and quickest purchase ever. Ramiz was a pleasure to speak with and to deal with, just a good person More
by james.hoch
Employees Worked With
Ramiz Nasrallah
July 01, 2022
Best dealer experience ever! Fast, fair, fabulous and I love my new car!! Highly recommend Terry Dorsey; he was very helpful and knowledgable without pushing the sale. He liste Fast, fair, fabulous and I love my new car!! Highly recommend Terry Dorsey; he was very helpful and knowledgable without pushing the sale. He listened, he assisted and he made the sale; just honest to goodness sales without the games. More
by Catmajewski
Employees Worked With
Terry Dorsey
July 01, 2022
Very friendly, polite , efficient server. I really appreciate the complimentary car wash. I arrived anlittle early but was processed right away I really appreciate the complimentary car wash. I arrived anlittle early but was processed right away More
by Karentlmt
Employees Worked With
David
