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Brunswick Auto Mart
Brunswick, OH
3,232 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,232 reviews
November 29, 2025
They never followed up on my back seat issues. I have brought this issue to their attention several times. No one wants to follow up. Looks like a defect in leather. Know one knows why this happen I have brought this issue to their attention several times. No one wants to follow up. Looks like a defect in leather. Know one knows why this happened. Needs fixed leather untreated on both back seat tops More
by baileys1388
Employees Worked With
Robert Fleming
November 27, 2025
A very pleasant buying experience. Staff was welcoming and helpful with our unique situation. I look forward to our next purchase in the future. Staff was welcoming and helpful with our unique situation. I look forward to our next purchase in the future. More
by Corey
Employees Worked With
Rocco Rodriguez
November 26, 2025
Bailey is awesome when it comes to service and taking care of your Subaru Auto. He takes his time to explain things and makes sure your car gets what it needs from a service stand point. He always look care of your Subaru Auto. He takes his time to explain things and makes sure your car gets what it needs from a service stand point. He always looks out for his customers best interest. Brunswick Auto Mart is wonderful on the service side. More
by skye2starr
Employees Worked With
Bailey
November 18, 2025
Worst service experience ever. They had my car for almost 3 days. They were unable to diagnose any issues with the car even though the check engine light was on. After having th They had my car for almost 3 days. They were unable to diagnose any issues with the car even though the check engine light was on. After having the car for almost three days, they pretty much just said to come and get it as they did not know what to do. I had to keep calling to get updates. They never called even once the entire time my car was there. The Service Advisor told me that since the car was not misfiring first thing in the morning when the technician looked at it, they didn’t know what was wrong with the car or what else to do. They looked no further and did nothing else with the car. An appointment which was supposed to maybe take a few hours turned into missing work for 3 days while my car just sat there. They eventually replaced the batteries in the car hoping that would solve the problem with the “misfire.” This took an entire day and $1100. When I did go pick up the car, the Service Advisor gave me a $50 discount and said that this was never supposed to happen. Inconveniences like this are not the norm, and if I needed anything or if the car had any other issues to reach back out. Less than a week later, check engine light is back on, of course! They never fixed the problem! I reached out to the Service Advisor - no call back! I went to another dealership. I will never go back here again – for service or to purchase. More
by suepastor
Employees Worked With
Cathy Moye
November 17, 2025
Very low stress transaction on a new vehicle. Dealership very open and straight forward no hidden extras Salesman was very pleasant, listened to my needs, was not at all pushie just very helpfu Dealership very open and straight forward no hidden extras Salesman was very pleasant, listened to my needs, was not at all pushie just very helpful. I would highly recommend him to my friends. More
by Ttandy
Employees Worked With
Ali Alzuraiki
November 15, 2025
I recently had the second service appointment for my vehicle. This service department is excellent. They are efficient. They communicate continuously. I have not experienced this level of service any vehicle. This service department is excellent. They are efficient. They communicate continuously. I have not experienced this level of service anywhere. I highly recommend them. More
by Zehe.toni
Employees Worked With
Todd
