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Brunswick Auto Mart
Brunswick, OH
2,940 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 13, 2022
Billy, the Service Writer, was professional and polite. The process to get my servicing done was efficient and excellent. Clean waiting room. Very pleasant experience! The process to get my servicing done was efficient and excellent. Clean waiting room. Very pleasant experience! More
by Pat
Employees Worked With
Billy Cummings
May 12, 2022
Jeff Harry was very helpful. Very Happy with repairs on my car. I highly recommend Jeff if you need your car serviced. Very Happy with repairs on my car. I highly recommend Jeff if you need your car serviced. More
by Deanadevlin
Employees Worked With
Great service, great people. Jeff harry was extremely helpful.
May 11, 2022
Both Niles and Bill were competent and no matter what the question, all was answered patiently and knowledgeable. The service was outstanding. Donna and John Runcis question, all was answered patiently and knowledgeable. The service was outstanding. Donna and John Runcis More
by dpruncis
Employees Worked With
Niles and Bill
May 11, 2022
Making appointments online is quick and easy. Once I arrived, Rich greeted me pleasantly, reviewed the service I had requested, and asked if there were any additions to my list. I'm glad he did Once I arrived, Rich greeted me pleasantly, reviewed the service I had requested, and asked if there were any additions to my list. I'm glad he did because that jogged my brain as I needed the rear wiper blade replaced. Voila! It could be handled during the visit. The wait was a reasonable amount of time, during which I received a text giving me the opportunity to communicate with Rich if I had a concern. (That added technological tool is an example of considerate customer service because the customer doesn't have to wander around the service area looking for assistance. It's right there at one's fingertips!) Once my car had its oil change, tire rotation, multi-point inspection, car wash, oh, and new wiper blade, my name was called. Rich met me at the counter and reviewed the invoice, asked if I had any questions, thanked me for my business, and introduced me to friendly, efficient office personnel, who completed the payment procedure. I was very pleased with the visit start to finish, and my car is running smoothly! ~~Jen Ripley More
by Jen Ripley
Employees Worked With
Richard Montague
May 10, 2022
Everyone at the dealership is friendly and helpful. They go the extra mile both in service and sales for their clients. They have been our dealership for 23 years. They go the extra mile both in service and sales for their clients. They have been our dealership for 23 years. More
by cvm24
Employees Worked With
Tony Williams, Rich Montague
May 10, 2022
Have been buying or leasing cars from Brunswick Auto Mart for years. Our most recent experience was excellent once again while leasing a new Volkswagen for sales person Ravi Patel. He provide a great deal for years. Our most recent experience was excellent once again while leasing a new Volkswagen for sales person Ravi Patel. He provide a great deal and made it seamless to complete the paperwork and share the new vehicle features. We were in and out in 30 minutes which was a record time. Will continue to recommend Ravi and the dealership to friends and family. More
by RALPHSTEEBER
Employees Worked With
Ravi Patel
