
Brunswick Auto Mart
Brunswick, OH
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I’ve been going to this dealership since 1989 when I bought my first Grand Caravan there. Since then I’ve purchased over 10 vehicles there and have almost always taken them back for servicing there too. bought my first Grand Caravan there. Since then I’ve purchased over 10 vehicles there and have almost always taken them back for servicing there too. There sales and service has always been great. At least for the last 7 or 8 years I have been dealing with Rob Fleming who I believe is one of the best service advisers I’ve ever dealt with. He is one important reason I keep going back for service there. Keep up the great work. More
Nael Odetallah was veery helpful, friendly, and courteous to deal with. when we decided on an Outback, he was not trying to force us into any particular choice but left all decisions up to us. After we h to deal with. when we decided on an Outback, he was not trying to force us into any particular choice but left all decisions up to us. After we had chosen the subaru we wanted he was through in reviewing the vehicle with us. More
Excellent customer service! Communication was great during the time my Jeep was in the shop. I was informed as to what was wrong, what was a priority to get fixed immediately, Communication was great during the time my Jeep was in the shop. I was informed as to what was wrong, what was a priority to get fixed immediately, & was given the choice as to what I wanted taken care of at that time. I was made aware of how long they would need to get the work completed, & they stayed on schedule. I feel like I have a brand new Jeep it is driving so smoothly. More
Great sales and finance people. They delivered a perfect vehicle. Fresh and clean showroom. Better pricing than competitors. Fully satisfied experience They delivered a perfect vehicle. Fresh and clean showroom. Better pricing than competitors. Fully satisfied experience More
Our sales experience was great with Bob at Volkswagen. We test drove the car I was interested in, and had a deal and initial paperwork done in one hour. The finance part was a nightmare though. We had to We test drove the car I was interested in, and had a deal and initial paperwork done in one hour. The finance part was a nightmare though. We had to wait over FOUR HOURS to be seen in finance. Deals from Subaru kept being pushed in front of us. We were third in line and somehow six other people were taken in front of us. It was unacceptable. Once we finally were seen in finance, it took less than 20 mins to get my lease paperwork done. We spent the entire day away from my baby at the dealership bc of the finance fiasco. Wouldn’t go back because of that. More
The dealer ship okay. I’m a frequent customer buying my third vehicle. And it was very hard get a deal. And my trade in should of been a lot more then what I got for it gi I’m a frequent customer buying my third vehicle. And it was very hard get a deal. And my trade in should of been a lot more then what I got for it given it back to you guys More