
Brunswick Auto Mart
Brunswick, OH
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Always had good service in the past, however this recent visit was just terrible. Service personnel were rude and unhelpful. Going to cost them their future sales with us visit was just terrible. Service personnel were rude and unhelpful. Going to cost them their future sales with us More
I'm not a big fan of Dealer Services but this was my second visit to Brunswick Auto. I spent 7.5 hours for services I was told would take a couple hours. I was just about to express my frustration in th second visit to Brunswick Auto. I spent 7.5 hours for services I was told would take a couple hours. I was just about to express my frustration in the form of a review on my I-Pad when my Service Advisor, Rich M. found me and apologized for the delay. He added a discount to my bill as well as taking care of an unrelated issue that was a result of a competitor's mistake for free. His remark to me was that "they weren't there to beat people up and it was unfair I waited as long as I did. They valued my business and wanted me to come back" The fact that he came out and expressed his concern both in voice and more importantly in action, exceeded my expectations. I will definitely revisit their Service Dept again for any future issues and recommend them to friends. More
I just had an oil change and tire rotation. The customer service is always top rate. This is where I purchased my vehicle and have gotten all my service since purchased 2 1/2 years ago. I would highly reco service is always top rate. This is where I purchased my vehicle and have gotten all my service since purchased 2 1/2 years ago. I would highly recommend Brunswick Auto Mart to anyone. More
Niel is amazing! He knew about almost every feature on the Subaru’s and helps you choose the best vehicle that fits your lifestyle and budget!! I would highly recommend him to my close family and friends the Subaru’s and helps you choose the best vehicle that fits your lifestyle and budget!! I would highly recommend him to my close family and friends when they go to purchase their next vehicle. More
Hi my salesman Ray was excellent, kind and extremely helpful. This is the second time I bought a car off him and I will continue to buy cars off him as long as I need them. He is a gifted salesman and I helpful. This is the second time I bought a car off him and I will continue to buy cars off him as long as I need them. He is a gifted salesman and I give them five stars all the way around. Thank you More
Brought my car in for service. Mike was friendly and efficient. He made my visit a very positive experience. I would recommend this service department to anyone requiring Toyota service. efficient. He made my visit a very positive experience. I would recommend this service department to anyone requiring Toyota service. More