Brunswick Auto Mart

Very timely and through service, friendly professional staff addressed all of my auto needs in one visit. staff addressed all of my auto needs in one visit. More

The salesperson was helpful in handling my return of a previous 3-year lease to a one-year return due to medical causes. And he was helpful in getting a vehicle that will help in easing the pain. A big th previous 3-year lease to a one-year return due to medical causes. And he was helpful in getting a vehicle that will help in easing the pain. A big thank you to Bill. More

Been coming here for over 25 years now. (That should say a lot.) Brought our Prius in for scheduled oil service and to extend our maintenance coverage. Overall customer service experience remains great. a lot.) Brought our Prius in for scheduled oil service and to extend our maintenance coverage. Overall customer service experience remains great. More

I recently purchased a car here two weeks ago and from the beginning to the end it’s been a horrible experience. Need assistance on my vehicle that I purchased and they ghosted me after purchase. I first the beginning to the end it’s been a horrible experience. Need assistance on my vehicle that I purchased and they ghosted me after purchase. I first walked in to the wrong department, and boy was that a mistake, they didn’t even want to help me and looked at me like I was garbage. I ask repeatedly for assistance and finally someone said you have to go across the street. As I walked into what I thought was the right location and not greeted once again, to find out I had to wait for the salesman bc he was dealing with another customer. So a lady cars salesman told me she’ll take over from here but never gave me her name, never introduced herself to me and assumed I was trying to get financed and ask me how bad is your credit. I was actually trading a high value car in for a Subaru cross track, not to mention my previous car was paid off. I explain to her that I already went through the process of getting a quote on my trade-in value and I just wanted to test drive the car. I still don’t know this lady’s name but she took my ID and let me test drive the car. While I was test driving the car sales person that I had an appointment with called me and said to meet him across the street. So as I’m driving over the ladies now calling my phone wondering where I’m at so the lack of communication from sales person to sales person is rated about a one! Once I got to the right location, I was introduced to another gentleman to start my process of my application. At that time I was just overwhelmed frustrated and just wanted to get out of there soon as I can. As I left and all paperwork with finalized the sales person that was originally supposed to help me, promised me that he have an additional key for me the following week due to being closed during the holiday. After trying to reach out to him I was ignored no response to my text or my voicemails. I even spoke to the manager of the used car department and he promised me that he will give me a call the next day so that I can get my key. He also failed me as well and never even gave me a call. I finally caught a lady named Susan from I believe a department there at Bedford Mart Subaru who assisted me, 3 weeks later I’m now getting a spare key but the one I have isn’t holding up so now I back to one. So no I don’t recommend going to Subaru Brunswick Mart, Beford auto Mile! If I had to give my opinion on why I had such poor service, I say because they assumed that I wouldn’t get approved for a car that I didn’t have money to put down I was going to waste your time! I also think once the sale was final, they didn’t care about anything else because commission was paid. More

No Jenkins around, they told me monthly payment a deal before I even left home before I even left home More

I came in for my first service/oil change after buying my 2021 Subaru Forester here. Appointment was easy to make, service started on time and was completed within estimated time. David at the service counte 2021 Subaru Forester here. Appointment was easy to make, service started on time and was completed within estimated time. David at the service counter was very helpful and courteous. I’ll be back for the next service! More

If you want the worst customer service, go to Brunswick Auto Mart. They like to hang up on customers, if you go inside, they will ignore you. If you reach the operator, she will speak to you rudely enough Auto Mart. They like to hang up on customers, if you go inside, they will ignore you. If you reach the operator, she will speak to you rudely enough to hang up on her. I have purchased 3 Ram Trucks and 2 Chrysler 300's and this dealer makes me want to never purchase another Chrysler product, especially NEVER from them. I have purchased vehicles from them, I have spent money for them to work on my vehicles and they definitely have no desire to help or at least be somewhat courteous. Trust me, go somewhere else. More

We have purchased multiple cars from Brunswick Auto Mart and are very happy customers! They've always taken good care of us. and are very happy customers! They've always taken good care of us. More

I was promised car matts for my used 2018 Mazda CX-5 that purchase on 12/22/2021 . I want to say that I have been called to come and get my matts.I want to thank them for their performance and the willingne purchase on 12/22/2021 . I want to say that I have been called to come and get my matts.I want to thank them for their performance and the willingness to resolve any misunderstanding. Delores L Knight More

Jordan at Brunswick Auto Mart was excellent to work with. He made it convenient to communicate through messages, texts, and calls around my schedule. He worked the numbers out in a way that made sense to m He made it convenient to communicate through messages, texts, and calls around my schedule. He worked the numbers out in a way that made sense to me. I shared with him after the purchase that this was the first actual pleasant experience I've had with buying a vehicle. I will certainly be returning in the future and highly recommend others reach out to Jordan and the Brunswick Auto Mart Team. More