
Brunswick Auto Mart
Brunswick, OH
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I took my Pacifica in to have the stop-start repaired. It took a little extra time to schedule an appointment with COVID and the Holidays and I was getting close to the warranty expiring. I was fortunate I took a little extra time to schedule an appointment with COVID and the Holidays and I was getting close to the warranty expiring. I was fortunate I was working with Assistant Service Manager Chris Balentine, when I pulled up to the service area was full so Chris met me outside took my information walked me inside, and explained everything they needed to do. I waited in the social distancing waiting area for approximately one hour when Chris came out and gave me the thumbs up, everything was fixed and under warranty. More
I worked with Ted and Tony on a 2022 Tiguan. The entire process was painless, low/no pressure and very inviting. Not what I'm used to at a dealership. Highly recommend these two and the dealership. Than process was painless, low/no pressure and very inviting. Not what I'm used to at a dealership. Highly recommend these two and the dealership. Thanks again! More
Good and helpful salesman! Questionable financial associate who refused legitimate cash forms of payment without explanation. We wanted to pay for a new car in cash--part on credit card to earn mile associate who refused legitimate cash forms of payment without explanation. We wanted to pay for a new car in cash--part on credit card to earn mileage and the rest using our bank debit card. The debit card was refused even though the account had the amount in it. Only $3500 was allowed on a MasterCard credit card that had a much higher limit. We were told later in the transaction that we could in fact add a warranty of close to $4000 on the same credit card. No reason was given for the credit card limit or refusal of the debit card. Conducting cash business with the person seemed suspicious. More
sales person Matt very helpful answered all questions and returned all calls day we picked up car went very smooth from going over car to appointment with fiance person Matt was very pleasant experience wi returned all calls day we picked up car went very smooth from going over car to appointment with fiance person Matt was very pleasant experience will return with future business More
Just bought my first Subaru at Brunswick AutoMart! Outstanding service!!! Want to specifically sent my gratitude to Karen Burval at Sale and Leasing for her excellent skills at helping and answering a Outstanding service!!! Want to specifically sent my gratitude to Karen Burval at Sale and Leasing for her excellent skills at helping and answering all my questions and concern! Happy New Year to all Group at Subaru Brunswick !! More