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Brunswick Auto Mart
Brunswick, OH
3,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 19, 2021
Amazingly an oil change is never the same price from one visit to the next. They include a tire rotation in their basic price which does not apply since the dealership required that I purchase 4 new tires visit to the next. They include a tire rotation in their basic price which does not apply since the dealership required that I purchase 4 new tires including 2 years of tire rotations. Furthermore, the sales department sells you he tire warranty that is worthless. The claim is that they will repair any road hazard damage free of charge. However, four-wheel-drive vehicles require that all four tires be changed at the same time. With that requirement, you still have to buy and pay for three full price tires. When I yes the dealership to repair the bad tire under warranty, they said I had to call the number on the warranty, obtain the claim number, and then they can address the issue. After driving back home and contacting the claim representative, I was told to return the vehicle to the dealership, and have them contact the warranty company with a claim number that was provided to me. When I returned to the dealership, I was told that I needed four new tires since this was a four wheel drive vehicle. They also claimed that the warranty wouldn’t apply because it was a side wall issue. More
by meandaddyg
Employees Worked With
Van Neil
October 19, 2021
Went to buy a used car and figured it was going to take a while. Fortunately Jay Valentine “Dr. Duece” was present. If you go you will have to ask how he got the name. He fixed me up with a great car and the while. Fortunately Jay Valentine “Dr. Duece” was present. If you go you will have to ask how he got the name. He fixed me up with a great car and the price I needed in less time than I figured. I knew what I needed and the car was there. More
by Jbgibson1146
Employees Worked With
Jay Valentine
October 17, 2021
Jake was the best salesman we have ever dealt with. Low key, knowledgeable. no pressure. He made our new purchase easy, and all questions were asked. We were well taken care of! key, knowledgeable. no pressure. He made our new purchase easy, and all questions were asked. We were well taken care of! More
by m.wineland
Employees Worked With
Jake
October 17, 2021
Had my Jeep Wrangler serviced last Wednesday. Very satisfied by the experience. Even though it is a bit of a hike for me from Avon, I enjoy using Brunswick Auto Mart for my sales and servicing needs. satisfied by the experience. Even though it is a bit of a hike for me from Avon, I enjoy using Brunswick Auto Mart for my sales and servicing needs. Thank you. More
by jsemmens
Employees Worked With
Alyssa M. Tomak
October 16, 2021
First Time I have tried their Express Care OilChange / First Time I have tried their Express Care Oil Change / Simple Service Check. Excellent Work, Fantastic Option if you do Not have know vehicle issue First Time I have tried their Express Care Oil Change / Simple Service Check. Excellent Work, Fantastic Option if you do Not have know vehicle issue and simply need Oil Change, Tires Rotated and Quick Service Review More
by x
Employees Worked With
Stefanie Lytle
October 13, 2021
Took my Charger in for its 1st oil change. Chris at service desk was awesome and got me right in. Promised me I'd be in and out and he was true to his word. Thanks for a great experience, love Brunsw service desk was awesome and got me right in. Promised me I'd be in and out and he was true to his word. Thanks for a great experience, love Brunswick Auto Mart and their staff!!!! More
by TRAK582
Employees Worked With
Christopher Balen
