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Brunswick Auto Mart
Brunswick, OH
2,963 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,964 reviews
May 05, 2021
Not a great experience with sales. Car was sold to me before being serviced and communication regarding when it would be ready was terrible. Vehicle was rushed through service and I had to return less th before being serviced and communication regarding when it would be ready was terrible. Vehicle was rushed through service and I had to return less than a week later for an alignment, causing me to need to leave work early because of service hours. You can definitely see that new car purchases are what matter and used car sales are just whatever to them. From the moment I walked in and said I was there to speak to my salesmen, I was pushed aside like yesterday’s news. If it were not for the year and low mileage of the vehicle, I would have taken my business elsewhere. Service was amazing and helpful, but sales and finance needs to improve on people skills dramatically. More
by Conrad
Employees Worked With
Scott
May 04, 2021
This is the third car we purchased from Brunswick and second from our salesperson, Nanette. They were easy to work with are very reasonable to negotiate with. This time we traded a car and we received a second from our salesperson, Nanette. They were easy to work with are very reasonable to negotiate with. This time we traded a car and we received a very fair price for it. Given the lack of inventory, it took a few weeks to locate our choice of car, but it was worth the wait. More
by ssender
Employees Worked With
Nanette Slack
May 04, 2021
Absolutely loved my lease experience!Alan was patient Absolutely loved my lease experience! Alan was patient and extremely helpful from the test drive, my needs and wants , to the final contract. Alan an Absolutely loved my lease experience! Alan was patient and extremely helpful from the test drive, my needs and wants , to the final contract. Alan and the team at Brunswick Auto Mart made sure I was in the new 2021 Atlas I wanted! No pressure either! Thanks again!! More
by denisebucci
Employees Worked With
Alan
May 04, 2021
Subaru dealership made our purchase fast and efficient , they were concerned about our satisfaction . Our salesman was candid about price and details about our purchsse they were concerned about our satisfaction . Our salesman was candid about price and details about our purchsse More
by Gary.easter
Employees Worked With
Jake Fillmore
May 01, 2021
Quick, easy and an overall great car buying experience. We loved how John went over and explained every feature in the car. Very knowledgeable. Would purchase from then again in the future. We loved how John went over and explained every feature in the car. Very knowledgeable. Would purchase from then again in the future. More
by K_HER
Employees Worked With
John Helms
April 30, 2021
My salesman Eric helped me avoid a mistake (getting the wrong vehicle), got me into the right one, and even came in on his day off to go over the car when I picked it up. wrong vehicle), got me into the right one, and even came in on his day off to go over the car when I picked it up. More
by KDAVIS3562
Employees Worked With
Eric Holey
April 30, 2021
Although driving 30 miles to get an oil change seems ridiculous, I do it because I am so impressed with the service and staff at Brunswick Subaru. Knowing they have checked everything gives me peace of ridiculous, I do it because I am so impressed with the service and staff at Brunswick Subaru. Knowing they have checked everything gives me peace of mind!! More
by sandi12248
Employees Worked With
Can’t recall the service writers name
April 30, 2021
Recently purchased a car at the Subaru Brunswick Auto Mart. Matt was great, and this was the best car purchasing experience I’ve had. No pressure, all questions answered. I will return when it’s time t Mart. Matt was great, and this was the best car purchasing experience I’ve had. No pressure, all questions answered. I will return when it’s time to buy a car again! More
by Cara
Employees Worked With
Matt, Bill
April 29, 2021
Great sales person and finance person. Review car and differences between what I was driving and what I was buying. Patient. And open to my opinion I was treated the same as a other buyers. Respect differences between what I was driving and what I was buying. Patient. And open to my opinion I was treated the same as a other buyers. Respectful More
by Thanks
Employees Worked With
Karen b
