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Brunswick Auto Mart

Brunswick, OH

4.7
2,962 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,962 reviews

April 11, 2021

Had my Camry in for the fuel pump recall and it was handled very professionally. Work done in a timely fashion and everyone I had contact with was helpful and courteous. My service advisor- Jeff Harry- More

by george
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Harry
April 10, 2021

I purchased a new Highlander that was delivered on March 31st to my house over 130 miles away. Tony Williams, Sales, went out of his way to accompany the delivery and spend enough time to ensure I was well More

by Stew E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Williams, Greg, Scott (telephone)
April 09, 2021

Making the appointment was easy. All my concerns were addressed. They drove me home and then delivered my car when it was done in the estimated time. More

by cheinle46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad; John
April 09, 2021

Had an unexpected service need and the problem was quickly remedied along with regular maintenance needs. Great service by great people. Recommend this dealership and service definitely to everyone. More

by Birdies
Recommend Dealer
Yes
Employees Worked With
Receptionist, cashier
April 09, 2021

Just came in for routine service. It was busy but made me feel I was only customer. Kudos to fabulous staff. Will be back in 6 months. More

by eliott3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont know
April 08, 2021

We’ve been Brunswick customers for over a decade and love working with Ed Seifert! He makes the process of leasing our vehicles so easy! More

by Amy S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Seifert
April 07, 2021

I was very happy with the communication with a vehicle recall. The technician did a great job of prioritizing our project and explaining the purpose of the repair. Excellent job by BAM. More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
April 07, 2021

Very Professional from top to bottom. I couldn't of asked for better service!!What a pleasant surprise,a car dealership above the rest! Would highly recommend!! More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
April 07, 2021

This is the second time I've used their service department and have been extremely happy with both visits. Excellent all-around facility, from sales-to-service. Would not hesitate to do business More

by mohnac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy in Service Department
April 06, 2021

My initial review of the dealership was based on issues and an experience that was subpar. Since then, the Sales Manager, Mike, reached out and he really listened to correct issues and work through thin More

by Erin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Mike
Apr 09, 2021 -

Brunswick Auto Mart responded

Erin, Thanks for the feedback. We’re sorry for the difficulty and would like to look into this to see what happened and also figure out what we can do to get the car repaired and make this right. If you don’t mind, please reach out to cdodds@brunswickautomart.com at your earliest convenience. Thanks.

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