
Brunswick Auto Mart
Brunswick, OH
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Had my Camry in for the fuel pump recall and it was handled very professionally. Work done in a timely fashion and everyone I had contact with was helpful and courteous. My service advisor- Jeff Harry- handled very professionally. Work done in a timely fashion and everyone I had contact with was helpful and courteous. My service advisor- Jeff Harry- was especially helpful in setting up the appointment. More
I purchased a new Highlander that was delivered on March 31st to my house over 130 miles away. Tony Williams, Sales, went out of his way to accompany the delivery and spend enough time to ensure I was well 31st to my house over 130 miles away. Tony Williams, Sales, went out of his way to accompany the delivery and spend enough time to ensure I was well-versed on all the new features of the vehicle. I greatly appreciated his patience and expertise answering all my questions. I am totally impressed with the super support I received from Brunswick in all my dealings. Stew E. More
Making the appointment was easy. All my concerns were addressed. They drove me home and then delivered my car when it was done in the estimated time. addressed. They drove me home and then delivered my car when it was done in the estimated time. More
Had an unexpected service need and the problem was quickly remedied along with regular maintenance needs. Great service by great people. Recommend this dealership and service definitely to everyone. quickly remedied along with regular maintenance needs. Great service by great people. Recommend this dealership and service definitely to everyone. More
I was very happy with the communication with a vehicle recall. The technician did a great job of prioritizing our project and explaining the purpose of the repair. Excellent job by BAM. recall. The technician did a great job of prioritizing our project and explaining the purpose of the repair. Excellent job by BAM. More
Very Professional from top to bottom. I couldn't of asked for better service!!What a pleasant surprise,a car dealership above the rest! Would highly recommend!! for better service!!What a pleasant surprise,a car dealership above the rest! Would highly recommend!! More
This is the second time I've used their service department and have been extremely happy with both visits. Excellent all-around facility, from sales-to-service. Would not hesitate to do business department and have been extremely happy with both visits. Excellent all-around facility, from sales-to-service. Would not hesitate to do business with them again. More
My initial review of the dealership was based on issues and an experience that was subpar. Since then, the Sales Manager, Mike, reached out and he really listened to correct issues and work through thin and an experience that was subpar. Since then, the Sales Manager, Mike, reached out and he really listened to correct issues and work through things. I truly think Brunswick Subaru is a great dealership. Great pricing and customer service - my last experience definitely made me question things but the follow up really helped to assure me that it was a “blurp” in the radar. The follow-up and helping take care of issues really helps to change my review and attitude of the dealership. Hope to have many great customer service experiences in the future! More