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Brunswick Auto Mart
Brunswick, OH
2,945 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,945 reviews
April 01, 2021
Incredible job done in half the time I expected!! Price was very good! The service representative Robb Flemming not only took great care of me he also saved me $100 with his recommendation. Tanks Brunswi was very good! The service representative Robb Flemming not only took great care of me he also saved me $100 with his recommendation. Tanks Brunswick Auto for another find job More
by gfoltaus
Employees Worked With
Rob Fleming
March 31, 2021
We dropped off our van for a manufacturer's recall. The Service Dept. representative asked if there was any other work I wanted done. I said no, not today. A short time later I received a call that accor Service Dept. representative asked if there was any other work I wanted done. I said no, not today. A short time later I received a call that according to the maintenance schedule and the mileage on the vehicle, the vehicle was due for new spark plugs, wires and coolant flush. The estimate for this additional work was $760.00. I was surprised at the cost quoted and declined the work. The additional work was not performed and the recall work was performed at no charge. The experience just left me with the impression that the Dealer Service Dept. was looking for a reason to perform additional work at an inflated cost when all I wanted done was the recall work. More
by JL
Employees Worked With
Cathy
March 29, 2021
Experience was pleasant as always. Chris Walsh was a pleasure to work with and made the buying process easy! Great Price on the vehicle we wanted! pleasure to work with and made the buying process easy! Great Price on the vehicle we wanted! More
by Wisegirlk12
Employees Worked With
Chris Walsh
March 28, 2021
This dealership literally changed the way I viewed dealerships! Eric Evele was absolutely amazing. He took time with me on the phone even before I came in to explore options. Ryan in the finance dept dealerships! Eric Evele was absolutely amazing. He took time with me on the phone even before I came in to explore options. Ryan in the finance dept was awesome too. Both Eric and Ryan made this a positive super exciting experience for me, and I am VERY grateful to them both. LOVE my new Mazda CX 30 More
by Kelleern2
Employees Worked With
Eric, Ryan
March 26, 2021
My salesman, Minville, was very nice and chill, no pressure from him to purchase. If I encounter a pushy salesperson, I'm usually inclined to leave and that didn't happen. pressure from him to purchase. If I encounter a pushy salesperson, I'm usually inclined to leave and that didn't happen. More
by sasycorp
Employees Worked With
Minville
March 26, 2021
Pretty disappointed in the service department. Dropped the car off to be serviced. We thought the transfer case fluid was leaking. When we dropped it off the service person right away said “i see you tune the car off to be serviced. We thought the transfer case fluid was leaking. When we dropped it off the service person right away said “i see you tuned your car. You know subaru wont cover this.” What was done to the car had NOTHING to do with the transfer case fluid. Pretty poor customer service when you start accusing the customer right off the bat before you even work on the car. Again, what was done to the car has nothing to do with the transfer case fluid!!! This is supposed to be under warranty. Probably wont ever go back to this dealership! More
by s.schaadt
Employees Worked With
Service
March 25, 2021
Staff was friendly, took care of the car quickly.And a Staff was friendly, took care of the car quickly. And a free car wash. Let me know as soon as they knew what needed to be done Staff was friendly, took care of the car quickly. And a free car wash. Let me know as soon as they knew what needed to be done More
by agerman1
Employees Worked With
The nude receptionist
March 25, 2021
Great and timely service - with a free car wash! Making an appointment was easy. The waiting area was comfortable and was well spaced. Beverages were off at no cost. an appointment was easy. The waiting area was comfortable and was well spaced. Beverages were off at no cost. More
by Tenapora
Employees Worked With
Can’t remember
