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Brunswick Auto Mart

Brunswick, OH

4.7
2,949 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,949 reviews

December 13, 2019

I went in for an oil change tire rotation 2 hours later I was done and extremely unhappy 1 hr should be enough time to do that not happy with there service More

by Mg2366
Recommend Dealer
No
Employees Worked With
None
Dec 16, 2019 -

Brunswick Auto Mart responded

Thank you for visiting us to complete your vehicle service appointment. We’re sorry for the inconvenience. On occasion our service department gets busy and your visit happened to be one of those days. Please contact Mike DeLuca, Service Director at mdeluca@brunswickautomart.com should you wish to discuss further and allow us to leave you with a better future experience.

December 12, 2019

Still can't see text messages I took my 2017 Mazda 6 in because the screen would not show text messages. I was there an hour and a half. Service writer said they had to do an updat More

by TD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure
Dec 13, 2019 -

Brunswick Auto Mart responded

Thank you for bringing this to our attention. We would like to make sure this gets resolved. Please contact Mike Deluca, Service Director at mdeluca@brunswickautomart.com to schedule another service appointment for us to take a look.

December 11, 2019

The second Subaru I bought from Karen. She went over all the new features with me one by one. Answered all my questions. Exceptional care! More

by Ortizbj15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen, Eli
December 06, 2019

Nanette was great to work with. She helped me get into a car I didnt consider but was very glad I did! Mike in finance was great as well and got me in out. Great people, great service and great experience, More

by mkabat
Recommend Dealer
Yes
Employees Worked With
Nanette S. & Mike M.
December 05, 2019

Great car and service. This is the fourth car I’ve bought from the dealership. My salesman Tony Williams is the best. My Toyota Prius’s have performed excellent. More

by COLSCOTT228
Recommend Dealer
Yes
Employees Worked With
Tony Williams
December 05, 2019

Excellent fast, friendly service. Cleanliness of office. Helpful staff. Service time incredible. Recall on my Volkswagen. Easy to find off the freeway. Very attentive to customer service More

by Jetta
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names
November 30, 2019

Got in, got, got fixed, and got out! They have very friendly and efficient sales and service departments. They remember us as my wife and I take our respective car there. I highly recomm More

by BGK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich and Michelle
November 27, 2019

Exactly What I Wanted Dave Miller was able to deliver exactly what I wanted for my price point. He worked relentlessly to find a deal that suited my budget and wishlist wit More

by Grace B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
November 27, 2019

Apparent inexperienced employees every time I MUST go there. From the many phone calls to try to schedule the service, to parts not available for weeks, for the job to be completed(gotta return and WAIT again... More

by John Q Public
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Dec 02, 2019 -

Brunswick Auto Mart responded

John, Thank you for sharing feedback. We would like to make sure we’re providing a great visit. Please contact Charlie Dodds, General Manager at cdodds@brunswickautomart.com to discuss further and allow us to help turn this around for you.

November 25, 2019

courteous, transparent reliable I travel a half hour to come to Brunswick Subaru for service I find it courteous, transparent, reliable. I like that the service agent meets you at t More

by rokamwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted ?
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