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Brunswick Auto Mart

Brunswick, OH

4.7
2,942 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,942 reviews

September 09, 2019

10K Mile Service - Excellent! Technicians and customer service folks were very pleasant and accommodating; wait time was just as promised (within one hour). I always leave satisfie More

by boomergirl2055
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, can't recall (would know faces if I saw them, but don't recall names).
September 09, 2019

Friendly and Personable Staff Josh Phillips worked quickly to create an offer for my lease and my trade-in. I ended up forgetting to take the trailer hitch off my trade-in, but luc More

by Cullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Phillips
September 09, 2019

Express Oil Change Went in on a Saturday morning around 10 AM, had to be somewhere by 11 AM. We’re bible to accommodate me and had me on my way in 45 minutes. A big Tha More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Moye
September 06, 2019

Dropped the Ball this Time I had my 2018 Camry in for the 15,000 mile service and to have Apple Car Play added. I had a scheduled appointment and they took me in right on time. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Sep 10, 2019 -

Brunswick Auto Mart responded

Tim, Thank you for sharing your concerns. We hope the resolution we provided meets your expectations and allows for a more convenient visit. Let us know if you need anything else.

Sep 10, 2019 -

Tim responded

There was no resolution. No one from Brunswick Toyota has followed up with me. No call or email to ask about the service. Just an email asking me to write a review. I sent an email to Dan Shaffer on Monday September 9 to let him know about what happened. But there has been no resolution, not even a follow up.

September 05, 2019

Excellent service Process of leasing my new Subaru was easy and seamless. The staff was helpful answering questions and worked with me to get a payment I was comfortabl More

by Alex B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, John
September 04, 2019

Easy Purchase Process Dean Molnar did a great job for me. He listened to what I wanted the gave me several selections to choose from. I expanded my scope and he flexed with More

by DW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Molnar
September 04, 2019

Smooth sailing Bill Hawkins really made the experience enjoyable and painless. He listened to my requirements and manifested a vehicle that is a perfect fit. I cant More

by Jordan.kosar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hawkins
August 31, 2019

Excellent experience Dean was awesome. I told him what I was looking for and my budget, I left that night with the Ram 1500 I was looking for within my budget. Dean was aw More

by heavyrescue44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
August 30, 2019

Above and Beyond service John Helms from Brunswick Subaru went above and beyond for me. He was polite, down to earth, attentative and worked very hard to advocate for me. He w More

by CoreyM1137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Helms
August 30, 2019

The advantage of a courteous, well-informed salesperson. We bought a 2018 Toyota RAV 4 LE AWD vehicle from a gentleman at the dealership named Tony Williams. I was immediately impressed by the completely pro More

by Daveed Poder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Williams
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