
Brunswick Auto Mart
Brunswick, OH
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Not your typical car purchase experience. They worked hard to make this sale work for us. They went above and beyond what we expected. Would definitely recommend to friends and family to do b They worked hard to make this sale work for us. They went above and beyond what we expected. Would definitely recommend to friends and family to do business here. More
Great Customer Service - with Attention to Detail Bill W. was such a pleasure to work with. Never pushy, Explained everything- listened to me as a client and to what my needs were. I would highly re Bill W. was such a pleasure to work with. Never pushy, Explained everything- listened to me as a client and to what my needs were. I would highly recommend him as a sales agent! Love my new Subaru Crosstrek! More
Professional honest dealership with attention to detail Great customer service............can't say enough good things about this company. I would highly recommend doing business here: they satisfied all m Great customer service............can't say enough good things about this company. I would highly recommend doing business here: they satisfied all my service requirements. Friendly staff!!! More
This service department just wants your money Charged me for the little things I told them my fiancé could have done. Didn’t tell me what they were going to do to my car. I went in originally to g Charged me for the little things I told them my fiancé could have done. Didn’t tell me what they were going to do to my car. I went in originally to get my maintenance light turned off. I told them to just shut it off and the guy RICH that was “taking care” of me told me I need my tires rotated and that my alignment was a bit off. I told him I’m not paying for that because my fiancé could do that. He said ok. So I wait I’m the waiting room and he comes back with the bill. He charges me for simple things like an oil change and some other silly, simple things. Last time I checked, people were told what services they are getting done to their car. This place is ridiculous. They just want your money... Don’t go to RICH! More
Excellent all the way around Once again, another excellent experience. Friendly, attentive service. Was there for routine maintenance on my 2017 Subaru Outback. Wait was as tol Once again, another excellent experience. Friendly, attentive service. Was there for routine maintenance on my 2017 Subaru Outback. Wait was as told—about 60 minutes. Checkout was efficient and written documentation provided. More
New legacy lease Positive straight forward car leasing experience. Salesman (Bill W) was great work with and very relatable. Probably the best car dealership experienc Positive straight forward car leasing experience. Salesman (Bill W) was great work with and very relatable. Probably the best car dealership experience I’ve had to date. More
Great for servicing and maintenance I have two Jeep Dealers I frequent and this is one of them. They have an awesome, friendly service staff that is a joy to deal with . I love taking my I have two Jeep Dealers I frequent and this is one of them. They have an awesome, friendly service staff that is a joy to deal with . I love taking my Jeep vehicles here for maintenance, recalls, and servicing. Keep up the awesome work! More
Subaru We bought a great car at a fair price and the salesman was very kind and patient with this old couple. We have since called him a couple of times and We bought a great car at a fair price and the salesman was very kind and patient with this old couple. We have since called him a couple of times and he has always been helpful. More
Engine Alarm lights Engine alarm light (manual states take it in promptly). Mike Miller in service listened to our issues as we tow this 2018 Cherokee behind our RV and Engine alarm light (manual states take it in promptly). Mike Miller in service listened to our issues as we tow this 2018 Cherokee behind our RV and had to replace the battery at 36,000 miles (a Jeep dealer in Battle Creek MI did it). We were concerned that there may be no need for the installation of a fuse as the last 'step' prior to towing and that it may be the fuse trigging the alarm (and battery damage). Our concern was based on other Cherokee owners that tow their cars and, to date, we have not found anyone of the other Cherokee owners (same year cars too) that have to put a fuse in prior to towing (and remove the fuse 1st thing after towing). Mike reviewed this with the service technicians and even printed out specific instructions that apply to our model Cherokee that this fuse is required during towing. More
Routine maintenance Love love love Brunswick Auto. I purchased both Jeeps there. Just had my 30K mile maintenance. Their work and customer service is why I keep coming Love love love Brunswick Auto. I purchased both Jeeps there. Just had my 30K mile maintenance. Their work and customer service is why I keep coming back! More