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Brunswick Auto Mart
Brunswick, OH
2,941 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,941 reviews
July 31, 2019
Buying new car The salesman, Brandon, did a great job of explaining the Avalon to me, knew a ton about the electronics involved, and said he’d work as hard as possib The salesman, Brandon, did a great job of explaining the Avalon to me, knew a ton about the electronics involved, and said he’d work as hard as possible to get me the deal I wanted. More
by BAM
Employees Worked With
Brandon
July 31, 2019
Bought multiple cars here I have bought multiple vehicles here as well as family members. We have never been disappointed, and everyone is very friendly and helpful their acts I have bought multiple vehicles here as well as family members. We have never been disappointed, and everyone is very friendly and helpful their acts mation point we'll be back they are to continue to purchase vehicles. More
by Laura10
Employees Worked With
Kevin Green
July 29, 2019
Positive I can only speak for Nanette and the Finance Manager Mike. Both of them were great and fast and easy. Nanette was good to work with and got me the rig I can only speak for Nanette and the Finance Manager Mike. Both of them were great and fast and easy. Nanette was good to work with and got me the right Tacoma. More
by Ethan14
Employees Worked With
Nanette
July 29, 2019
Customer service I apologize that I do not have her name, but the woman who checked me in for my service call has excellent customer service. She was friendly, smiled I apologize that I do not have her name, but the woman who checked me in for my service call has excellent customer service. She was friendly, smiled and went out of her way to assist me. I do not have to wait long for my car. All around it was a very good experience. More
by mcmar
Employees Worked With
I do not remember her name. Only woman there on Friday afternoon, 7-26
July 28, 2019
Best Service great Advisors Michelle, Ben , and Richard M. stayed with the issue was fixed by the talented Technicians. Friendly employees with a smile and all wil great Advisors Michelle, Ben , and Richard M. stayed with the issue was fixed by the talented Technicians. Friendly employees with a smile and all willing to help . More
by Harv
Employees Worked With
Michelle, Ben, Richard M, Dawn
July 28, 2019
Vehicle Maintenance Vechicle service was performed in a reasonable amount of time. All communications were held in a friendly professional manner. All service was fully e Vechicle service was performed in a reasonable amount of time. All communications were held in a friendly professional manner. All service was fully explained,so I knew exactly what was performed on my car. More
by ohionick
Employees Worked With
Harry Joffre
July 26, 2019
amazing experience working with our salesman, arthur miller, and his support team made getting my dream car a wonderful experience! they met my needs,, were efficient, working with our salesman, arthur miller, and his support team made getting my dream car a wonderful experience! they met my needs,, were efficient, pleasant and mostly just honest which is not very common nowadays. They delivered exactly what was promised and when it was promised. They showed me ways to save more money by trading in my old Rav 4, special promo financing for 90 days, and letting me use my credit card to receive some travel awards!! More
by carolyn
Employees Worked With
Arthur Miller
July 26, 2019
Complete, timely Perfomed maintenance in timely manner. Rich was friendly and professional. Comfortable waiting area. Free wi fi connection, coffee and water. Also com Perfomed maintenance in timely manner. Rich was friendly and professional. Comfortable waiting area. Free wi fi connection, coffee and water. Also complimentary car wash is nice. More
by MMR
Employees Worked With
Rich
July 26, 2019
Excellent service I had a problem arise and had to make changes to my lease arrangement. Brunswick Subaru was absolutely great. They were respectful, understanding I had a problem arise and had to make changes to my lease arrangement. Brunswick Subaru was absolutely great. They were respectful, understanding, treated me with courtesy, and resolved the problem. I can't thank them enough and recommend them highly. More
by Grandma S
Employees Worked With
Karen B, Eric Holley, David
July 26, 2019
service is it right to stay one hour and 50 minutes for rotating wheels? then, the agent came to tell me about the front brake and the cost to fix!!!!!! I us is it right to stay one hour and 50 minutes for rotating wheels? then, the agent came to tell me about the front brake and the cost to fix!!!!!! I used a coupon of $20.00 on that day. for rotating the wheels but I refused to stay longer to fix the brake. This is not the first time this happened. Previously, one time, I spent almost 3 hours for an oil change. the agent went to lunch and forgot about me and he told me that he forgot to ask someone else to take care of my car. I bought 3 cars from this dealer and I feel that few employees do not appreciate that. Although the majority of sales personnel offer help, one of them ignored me when I asked him a question. One time the problem was not solved and the agent wanted to charge me again, I raised my concern to the manager of the service department, he offered to fix my car for no cost. I believe the management staff are amazing. and they take action when employees cause a problem. More
by Samuel
Employees Worked With
I do not want to post his name online
