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Brunswick Auto Mart

Brunswick, OH

4.7
2,954 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,954 reviews

June 27, 2019

Great service Service advisor and service center did excellent work. Found problem with vehicle and repaired without charging.Could have been costly going anywhere More

by Kinz55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theodore O. Cantl
June 25, 2019

Our sales rep Matt Dobson was very knowledgeable answered every question we had . He was professional. He listen to what we wanted and the price limit. I will recom More

by Car girl jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dobson
June 24, 2019

Best Service Writer in the business Rich is the best in the business. Always positive, friendly and diagnoses the service problem expertly! Awesome customer service and I will always rec More

by Fab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Montique
June 17, 2019

Service not so great I have only brought my car to this dealership for all maintenance and repair (bought in 2012) and when I picked it up today it wasn’t washed. I feel More

by Laura216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of cashier’s name, Jeff in service
Jun 20, 2019 -

Brunswick Auto Mart responded

Laura, We’re sorry to hear you had a bad experience at our dealership. We appreciate your business and want to ensure each repair is done properly. We’d love a chance to speak with you so we can address your concerns and ensure your tires are in good working order. Please reach out to our General Manager at cdodds@brunswickautomart.com at your earliest convenience. Thank you.

June 13, 2019

very satisfied The airbag alarm was on my Volkswagon Jetta. Without an appointment, I brought my car in and received quick service. After determining the airbag wa More

by Judy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
June 08, 2019

Good, quick service The Toyota service department provides good courteous service. Informative personnel keep customers updated and the paperwork includes what was done a More

by JumpinJoe
Recommend Dealer
Yes
Employees Worked With
Richard Montague
June 07, 2019

Sales experience Worst experience I have ever had. Purchased a new ascent left the dealer super excited. The next day I got a call from sales manager you need to come More

by Alicia B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eli
Jun 10, 2019 -

Brunswick Auto Mart responded

Alicia, We thought we reached a resolution and wish you the best with your vehicle.

Jun 10, 2019 -

Alicia B responded

Issue was resolved thanks my attorney, however it was the worst experience ever.

June 07, 2019

Stay Away! I inquired about a New Ram 1500 lease over the phone as i live an hour away from the dealer. I expressed that i would not be able to make it to the d More

by Will
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sam Freemire, Andy Ganda Charlie Dobbs
Jun 13, 2019 -

Brunswick Auto Mart responded

William, Thank you for considering us during your search for the Ram 1500 lease you were interested in. We discussed several options in which you are aware of. Best of luck with your vehicle.

June 05, 2019

great place Very helpful, friendly service. On time and pleasant wait. Excellent service from start to finish. Could not be better! Rich did a great job of mak More

by powers,gayle13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Montague
June 05, 2019

Engine trouble Car has been to Subura four times they can never find what's wrong with it,when driving it goes to stall pullover wait then it's ok.they had it for 4 More

by Cheerio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric holley
Aug 01, 2019 -

Brunswick Auto Mart responded

We’re concerned about your experience and we would like to look into the situation.

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