
Brunswick Auto Mart
Brunswick, OH
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Good service! Took our Forester in for recall work and Matt Riley was able to sell us a new Forester. He did everything he could to get the deal to work and it was Took our Forester in for recall work and Matt Riley was able to sell us a new Forester. He did everything he could to get the deal to work and it was good enough for us to order a new Forester. More
Shady Business Took the car in for an oil change and tire rotation. Was told one tire had a nail in the side wall and that all four tires had to be replaced, costing Took the car in for an oil change and tire rotation. Was told one tire had a nail in the side wall and that all four tires had to be replaced, costing over $700. Ended up taking the car to a local tire shop. Was shown the nail was not in the side wall and was actually repairable for only $18.50. This dealership tried to rip me off. They lost a customer, and so did Subaru. More
.Wonderful experience! Excellent customer service and fast, efficient service. Ths technician who helped me, Ted, was friendly and extremely knowledgeable - answering all my Excellent customer service and fast, efficient service. Ths technician who helped me, Ted, was friendly and extremely knowledgeable - answering all my questions and concerns in layman's terms without talking down to me. More
Excellent service I was in for the 25k check up. Ted Cantlay was my service tech. He was very professional, curteous and prompt. I was very pleased with his efficiency I was in for the 25k check up. Ted Cantlay was my service tech. He was very professional, curteous and prompt. I was very pleased with his efficiency and hope that I will have the pleasure of dealing with him again More
My chosen primary service provider I live in the Cleveland area with a Ganley VW up to the street from me. I prefer to make the twenty min drive down to Brunswick because I am confident I live in the Cleveland area with a Ganley VW up to the street from me. I prefer to make the twenty min drive down to Brunswick because I am confident in the service and prices they provide. I have had emissions warranty work is done in the past, as well as fluid and filter change most recently. Not only was it quick and convient, but it was also more affordable by twenty dollars than all other VW dealers. They can provide a rental but I decide to stay and wait and was out the door (within 90mins) ahead of the two hour wait time I was quoted. I highly recommend this dealer over Ganley VW. More
Oil change I was very happy with the service and friendliness to the customer. They gave 100 percent of there service and time to make sure I was satisfied with I was very happy with the service and friendliness to the customer. They gave 100 percent of there service and time to make sure I was satisfied with the work that was done to my vehicle. More
Hassle-free service. This is my second Toyota that I purchased from this dealership. People in Service Dept. are always friendly, knowledgeable and professional. Have ne This is my second Toyota that I purchased from this dealership. People in Service Dept. are always friendly, knowledgeable and professional. Have never had any problems. More
Lease of a Forester Today, we have lots of data at our fingers tips. I knew what I was willing to pay and why I wanted. Matt (the new guy) did everything he could to ge Today, we have lots of data at our fingers tips. I knew what I was willing to pay and why I wanted. Matt (the new guy) did everything he could to get me into the car I wanted and it took them less than a week to find it and bring it in. Contact other dealers that haven’t even bothered to call back. Good job Brunswick and thanks to Matt and Eli for working so hard to find my forester. It is exactly what I wanted. More
Service Dept Quick turnaround and fast and friendly service! Jeff called as soon as the parts arrived to schedule an appointment. I decided since I was there might Quick turnaround and fast and friendly service! Jeff called as soon as the parts arrived to schedule an appointment. I decided since I was there might as get an oil change and tire rotation (only at 8,400) miles when should be 10,000 miles. More
Routine oil change Stopped in for an oil change. The gentleman at the service desk was very nice. Told him the last time I was in for an oil change, the oil was over-f Stopped in for an oil change. The gentleman at the service desk was very nice. Told him the last time I was in for an oil change, the oil was over-filled. We were supposed to check together before I left but that never happened. My only complaint is that someone had to move the driver's seat. That is such an annoyance because it's so hard to get the seat just right and for someone literally moving the car a short distance into the Shop, I felt was totally unnecessary. I gave FIVE stars for "price" but that's only because it was a free perk from my Credit Union. If I had to actually pay for this oil change and would not rate it that high. Would I "recommend this service center?" I have to check Yes or No. I'm going to say No only because it's too far for me to drive to. Again, I am going here because of the free perk. More