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Brunswick Auto Mart
Brunswick, OH
2,942 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,942 reviews
March 25, 2019
2 hour oil change I brought in my new car for an oil change, waited 10 minutes for anyone to acknowledge me. I was told by a unnamed employee I would be in and ou I brought in my new car for an oil change, waited 10 minutes for anyone to acknowledge me. I was told by a unnamed employee I would be in and out in the hour. I was there two hours. Waiting room was full, salesmen keep coming in to check the NCAA basketball game. I probably won't be back after this. I have been a customer since 1988. More
by Toyota 1988
Employees Worked With
None identified themselves
March 25, 2019
Excellent staff and service I am a long-time customer and will always will be! The staff are courteous and respectful of my time. They are top-notch in customer service ! I am a long-time customer and will always will be! The staff are courteous and respectful of my time. They are top-notch in customer service ! More
by Rav man
Employees Worked With
All in service area
March 21, 2019
Service Tech with an Attitude I recently stopped by Brunswick Auto Mart with a headlight out on my vehicle. The vehicle is only a few months old, and I indicated that to the servi I recently stopped by Brunswick Auto Mart with a headlight out on my vehicle. The vehicle is only a few months old, and I indicated that to the service manager. He stopped what he was doing, looked over the area of replacement and with a little help from a repair tech, replaced the bulb right away. The sercie manager could have set me up for a scheduled time, but instead dove into the issue and handled it himself. I was in and out in no time. Nice people to deal with. Very accomodating. I thank you for your assistance. More
by walt110
Employees Worked With
not sure of his name, service manager
March 15, 2019
Great sales dept. Bad service dept. I had a very good experience buying the car. However, when I went for my first scheduled maintenance, the street address privided was incorrect. It wa I had a very good experience buying the car. However, when I went for my first scheduled maintenance, the street address privided was incorrect. It was for the dealers across the road. They helped me find my way. I informed the clerk at the service center and he just shrugged. I was also surprised to be charged $90+ for the same service I would have received at a jiffy lube place. Love my Subaru, not feeling the love since my purchase. Guess they got my business. Not sure if they’ll keep it. More
by New Customer
Employees Worked With
Did not get his name
March 15, 2019
Excellent Service Rob Fleming is the main reason I will continue to buy from Brunswick ,no matter how busy he is he will take the time to make it right Rob Fleming is the main reason I will continue to buy from Brunswick ,no matter how busy he is he will take the time to make it right More
by chp1948
Employees Worked With
Rob Fleming
March 12, 2019
Recall service Timely and courteous service as usual. The facility is clean and the waiting area is comfortable. I have never been disappointed in my service at Br Timely and courteous service as usual. The facility is clean and the waiting area is comfortable. I have never been disappointed in my service at Brunswick Subaru. More
by MLGLegacy
Employees Worked With
Bradley D. Meredith
March 12, 2019
New Jeep purchase Salesman professsional, courteous and so easy to work with. Went above and beyond my expectations! Would definitely recommend and I will purchase fro Salesman professsional, courteous and so easy to work with. Went above and beyond my expectations! Would definitely recommend and I will purchase from Brunswick again. Lots of cars on the lot. More
by Jeeper
Employees Worked With
Chris Walsh
March 12, 2019
VW Service Always excellent, fast and friendly service. That is why I switched to always take my 2014 VW Passat there. I highly recommend them to anyone in the Always excellent, fast and friendly service. That is why I switched to always take my 2014 VW Passat there. I highly recommend them to anyone in the area. More
by DBrownBear
Employees Worked With
Jeoff
March 11, 2019
Service Brought in My 2014 Dodge Journey for a repair and Chuck and Kathy took great care of us .I highly recommend Brunswick auto kart for all your car needs Brought in My 2014 Dodge Journey for a repair and Chuck and Kathy took great care of us .I highly recommend Brunswick auto kart for all your car needs More
by AlannaSzweda
Employees Worked With
Kathy and Chuck
March 11, 2019
System Down. Took long time I had an Appt for oil change and tire rotation made for me by the dealer 6 months ago. Took almost 2 hours to complete. Then, Toyota web site was do I had an Appt for oil change and tire rotation made for me by the dealer 6 months ago. Took almost 2 hours to complete. Then, Toyota web site was down so could get the recall done. Rather disappointing. More
by pharmman
Employees Worked With
Rich
