Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brunswick Auto Mart
Brunswick, OH
2,964 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,964 reviews
January 14, 2019
Great customer care In and out within 45 minutes - oil changed, car inspected, tires rotated and exterior washed... plus there are always donuts in the waiting room... wh In and out within 45 minutes - oil changed, car inspected, tires rotated and exterior washed... plus there are always donuts in the waiting room... what is not to love? More
by Peter R Bunevich
Employees Worked With
2- unsure of names... Service adviser and Cashier
January 14, 2019
Excellent customer service I had a problem with my car and the check engine light was on I called Kathy in this Chrysler service department and she had me in the next day. She I had a problem with my car and the check engine light was on I called Kathy in this Chrysler service department and she had me in the next day. She always supplies excellent customer service and is very understanding More
by ilovewines
Employees Worked With
Kathy
January 11, 2019
High Class Robbery Buyer Beware I took my car in to have my transmission rage sensor to be replaced. The mechanic discovered that I needed a my left front wheel bearing Buyer Beware I took my car in to have my transmission rage sensor to be replaced. The mechanic discovered that I needed a my left front wheel bearing replaced for $368.00 and My lowerfront control arm bushing replaced for $927.00. Plus tax $105.00 While waiting for the parts to be delivered I called Rainbow Muffler. They quoted me $800.00 for both bearings and bushing. I told the service advisor ( will not mention name) that I found this and would they match the price. After a half hour the service advisor said No the mechanic will not match this price. I told the advisor that they could call and to prove that I was telling the truth. They would not call. I took my car to Rainbow Muffler today and they completed the bushing and bearing, stabilizer with wipers blades with the total of $784.30. Do the math $1,400 Brunswick Auto Mark 784 Rainbow Muffler. High class Robbery. Plus I also had other repairs done while My car was under warranty fixed twice because the did not or should I say used crappy parts in the first place, Happy I saved all my receipt s. Customer do NOT come first. MAKING MONEY 💰 most important to Brunswick Auto. Lost a Valued plus customer s. Plural S More
by Meme013
Employees Worked With
No name
January 10, 2019
Efficient and honest service Scheduled for routine maintenance and oil change on a RAM 1500. The service provided was professional, efficient, helpful and honest. I highly recom Scheduled for routine maintenance and oil change on a RAM 1500. The service provided was professional, efficient, helpful and honest. I highly recommend Brunswick Auto Mart. More
by kolesarb1983
Employees Worked With
Stephanie
January 09, 2019
Always a great experience No matter if it's trade-in and buy a new car or a simply service appointment, they are always on point. Thank you and see you next visit Brunswick Aut No matter if it's trade-in and buy a new car or a simply service appointment, they are always on point. Thank you and see you next visit Brunswick Automart! More
by grandcheero
Employees Worked With
Stephanie Lyttle
January 09, 2019
Best Dealership ever So I live 45 minutes away from them. The best thing about dealing with them is you can negotiate over the phone and they will actually deliver the ca So I live 45 minutes away from them. The best thing about dealing with them is you can negotiate over the phone and they will actually deliver the car to you along with all of the documents and paperwork. I never have to go there. When my lease was up they picked up my old car and delivered me the new one. Plus they have the best prices around! More
by brunswick
Employees Worked With
Ed Seifert
January 08, 2019
Service recalls The service rep was very pleasant. The recalls were taken care of within 45 minutes. While I waited, I spent time with my regular sales rep-Ed-. The service rep was very pleasant. The recalls were taken care of within 45 minutes. While I waited, I spent time with my regular sales rep-Ed-. More
by JeepJeff1
Employees Worked With
Salesperson:Ed Seifert
January 08, 2019
Awesome customer service I recently had a situation with a new vehicle which could have been extremely stressful. This dealership immediately provided me with a loaner which I I recently had a situation with a new vehicle which could have been extremely stressful. This dealership immediately provided me with a loaner which I needed to keep for a few weeks while parts were ordered. Everything was handled within minutes When my car was ready pickup was a breeze as well. What a well run shop!!! Special thanks to Bailey who just ROCKS! Thank you!!!!! More
by Drowens17
Employees Worked With
Bailey
January 07, 2019
Great experience Dave Miller is the best. He knows his product and answered all our questions. He was fair with a trade in value and we went home with a new Wrangler Dave Miller is the best. He knows his product and answered all our questions. He was fair with a trade in value and we went home with a new Wrangler. Dave and Kathy More
by Wrangler
Employees Worked With
Dave Miller...Pat Walsh
January 07, 2019
Outstanding Personalized Service Stefanie has been taking care of my truck for the past 120,000 miles. Each and ever time, she has done an outstanding job. She provides timely and t Stefanie has been taking care of my truck for the past 120,000 miles. Each and ever time, she has done an outstanding job. She provides timely and thorough communication. The work was done early. And there were no surprises. All in all, I was given superior service, as always. I will NOT consider taking my CJDR vehicles anywhere but Brunswick. More
by ram2500
Employees Worked With
Stefanie Lytle
