
Brunswick Auto Mart
Brunswick, OH
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The service center was amazing Easy, prompt and efficient! Was well worth adding th ed service services to my lease package. Anthony was a pleasure to work with- will definately rec Easy, prompt and efficient! Was well worth adding th ed service services to my lease package. Anthony was a pleasure to work with- will definately recommend this dealership to friends and family. More
Seatbelt engaged and Seatbelt Alarm/Warning Light Continued I was able to get same day appointment whereas Ganley could not deal with providing appointment until Nov. 30. I called Brunswick Auto Mart after call I was able to get same day appointment whereas Ganley could not deal with providing appointment until Nov. 30. I called Brunswick Auto Mart after calling Ganley Subaru, as I hung up from them I indicated I would need to contact someone else. My sister-in-law indicated that she always had a good experience with Brunswick. I called Brunswick and informed them of my disappointment of having to wait until Nov 30 for an appointment and they set up to see my SUV that day(Nov. 19). It took less than an hour for them to determine that I had a faulty seatbelt, as per Bailey Van Niel. He said he would order the part and I would be contacted for installation/replacement of the faulty part. I was phoned and set up an appointment for Nov. 23, at 2:45PM. I arrived at Brunswick at 13:58 and I said I knew I was early, but decided to arrive early, in the event I could fit into before my appointment. Bradley Meredi said that being early was OK and that he would see what he could do. Bradley came to see me at just shy of 15:00 to let me know that all was done. They were able to take care of my problem while I waited and both waite were only about an hour each, which I felt was extraordinary. If I had stayed with the offer of scheduling of Ganley( North Olmsted ) I would still be awaiting the Nov. 30 appointment. Originally my wife and I had came to Brunswick to test drive the Forester and would have purchased our Forester from Brunswick if they had accepted the AAA price. We did purchas our Forester from Ganley mainly because they did accept AAA price. Maybe we were confused with Brunswick and maybe they do accept AAA pricing. At any rate, my experience with Brunswick has encouraged me to deal with them instead of Ganley. More
Excellent ! I gave this dealership five stars due to the fact that I am in sales/customer service myself, so I know how important it is to give credit where it’s I gave this dealership five stars due to the fact that I am in sales/customer service myself, so I know how important it is to give credit where it’s due. During the process of leasing my 2018 Jeep Compass I felt very safe about my decision due to the fact that Dave Miller was extremely informative and patient. He was very understanding that I was on a trict time frame due to work and made the process easy/fast which is not always the case when someone is going out of their way to give you the best deal possible! More
Great Service I’ve purchased both my Subaru’s from Brunswick Auto Mart. The service has always been easy and convenient. Everyone is very friendly and helpful. I’ve purchased both my Subaru’s from Brunswick Auto Mart. The service has always been easy and convenient. Everyone is very friendly and helpful. More
Service! I’ve had several new cars from Brunswick Auto Mart and have been very happy with their service department. Fast, friendly, done correctly. No problem I’ve had several new cars from Brunswick Auto Mart and have been very happy with their service department. Fast, friendly, done correctly. No problem recommending them! More
Routine maintenance So easy and convenient to maintain service from check in to pickup. Great service is the reason I am a repeat Toyota customer. Thank you So easy and convenient to maintain service from check in to pickup. Great service is the reason I am a repeat Toyota customer. Thank you More
Excellent Customer Service The service was excellent! Karen Burvall made my transition to a new lease easy and affordable. She explained things well and I feel she gave me the The service was excellent! Karen Burvall made my transition to a new lease easy and affordable. She explained things well and I feel she gave me the best deal possible. She was friendly and helpful and I would recommend Karen and Brunswick Auto Mart to everyone!! More
Fantastic! Very understanding when I canceled an appointment due to weather and rescheduled! Rescheduled within a few days. Service Advisor was really helpful an Very understanding when I canceled an appointment due to weather and rescheduled! Rescheduled within a few days. Service Advisor was really helpful and courteous. Service was quick and efficient. Service Manager personalized service by wishing me a 'great day.' Thanks for the great service!!! More
Leased jeep grand cherokee Bought a jeep grand cherokee, Dean Molnar was so helpful and fulfilled all my needs. Couldn't be happier with my jeep and recommend Brunswick Auto Mar Bought a jeep grand cherokee, Dean Molnar was so helpful and fulfilled all my needs. Couldn't be happier with my jeep and recommend Brunswick Auto Mart as the place to go. Thx Dean and Andy More
Great service department We’ve always been happy with the service we’ve had done at Brunswick Auto. The job is done in a timely manner and we’re back on the road with confide We’ve always been happy with the service we’ve had done at Brunswick Auto. The job is done in a timely manner and we’re back on the road with confidence More