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Brunswick Auto Mart
Brunswick, OH
3,081 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,081 reviews
September 22, 2025
In April, Jacob Covert was wonderful in reviewing all the features of the car. He answered all my questions patiently and made sure I was comfortable with the car. In September I brought the car to Brunswic features of the car. He answered all my questions patiently and made sure I was comfortable with the car. In September I brought the car to Brunswick service for an oil change which was completely efficiently. With the car wash, the car looked as good as it did on day 1. More
by MB
Employees Worked With
Jake
September 22, 2025
The Sales and Service department are top notch! Ray, our sales person was wonderful, knowledgeable, friendly and easy to work with. Highly recommend him! Ray, our sales person was wonderful, knowledgeable, friendly and easy to work with. Highly recommend him! More
by ksquared
Employees Worked With
Ray!
September 22, 2025
I bought a new Toyota RAV4 Hybrid there and took delivery of the car on April 7th. The purchasing process went smoothly and professionally. I recently took the car into Toyota Brunswick for its first sched of the car on April 7th. The purchasing process went smoothly and professionally. I recently took the car into Toyota Brunswick for its first scheduled maintenance. The service adviser, Mike, was very patient and made sure I knew what work would be performed. That was a very positive experience! More
by llewop3
Employees Worked With
Mike Callahan
September 21, 2025
I appreciate you reaching out. However, my experience with the used car sales manager significantly off putting, that I will no longer do business with Brunswick Auto Mart nor will However, my experience with the used car sales manager significantly off putting, that I will no longer do business with Brunswick Auto Mart nor will I ever refer them to my family and friends. This is not personal to you, however he is a representation of your dealership; and I will not provide my business any further. I drove 3+ hours; and the treatment received from him was so outlandish that I have already sent others to different locations. I waited over 3 hours while your team and service department diagnosed a a noise from underneath the vehicle. Jokingly, I asked if there was any additional discount for the time spent- as I was led to believe there was nothing wrong with the vehicle. Being told “we don’t need your business”, and “your trying to strong arm me” are a few of the things that I was told: when I was nothing but polite, considerate, and patient. I hope your company address his behavior as its employees like that that will disrupt the business and clients. More
by Addisonm06
Employees Worked With
Sales mgr
September 19, 2025
Worst service experience of my life at brunswickSubaru Service. Will contact Better Business Bureau! Had to bring it in 3 times! 1st time charged for diagnostics testing but apparently didn’t really do Service. Will contact Better Business Bureau! Had to bring it in 3 times! 1st time charged for diagnostics testing but apparently didn’t really do it because when I got the suv back, ac was still broken. Took it back 2nd time just to get the diagnostics testing. 3rd time with scheduled appointment and then they kept my car for 3 weeks and 3 days. Meanwhile, no communication. They offered me a loaner after I had already dropped the car off. We would call and leave messages with no response. Also, I was originally told that the diagnostic test comes off if you need work - which I needed a huge job done (the ac compressor). They took it off for the first time when they didn’t fix it. I did call Subaru and due to it being only 4 years old, I didn’t pay 2000+ but less than 1/2 of that. I don’t understand why they missed this the first time!!! If you can’t do your job right, then I feel like you are scamming your customers. Sadly, I have been only taking my car here. Lesson learned. More
by TessaLynn
Employees Worked With
Jonathan
September 18, 2025
Took my vehicle in for a hands free/streaming problem with my radio. I was told that a module had to be ordered to address the problem. This was the second time within a year with a similar radio problem with my radio. I was told that a module had to be ordered to address the problem. This was the second time within a year with a similar radio problem. More
by ewstep
Employees Worked With
Cathy Moye
