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Brunswick Auto Mart

Brunswick, OH

4.7
2,969 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,969 reviews

June 08, 2024

Excellent Service, there is no long waiting, excellent customer service and every detail is explained, kindness and respect and love is shown. More

by Lareatha1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Fleming
June 07, 2024

The sales girl I had Courtney was just excellent. She went out of her way to make things easy. I would recommend her to anybody that I know. More

by pegmwingenfeld1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Howe
June 07, 2024

It is convenient, accommodating, and completely met my needs. The staff was friendly, the waiting area was clean & comfortable. More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lapka
June 07, 2024

We have purchased our cars for many years with Brunswick. Our salesman, Chris, has been such a help to us. All of the service staff are great! We love Brunswick Auto Mart! More

by Flo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
June 07, 2024

My 2nd Crosstrek and very happy. David Dang in the service dept. is the very best and will ask for him from now on. More

by harrygreising
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dang
June 07, 2024

My issue with Park Sense not beeping on my Jeep, turned out not to be corrected as advertised. More

by Terrain
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris
June 07, 2024

Transaction was done quickly easily however, communication with the sales agent regarding the delivery of my car was not tinely More

by Mariamicka@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Jun 11, 2024 -

Brunswick Auto Mart responded

Hi Maria, thank you for sharing your feedback with us. We're glad to hear that the transaction process went smoothly. We apologize for any delays in communication regarding the delivery of your car. Your comments will be passed along to our team for improvement. We hope to have the opportunity to serve you again in the future.

June 06, 2024

Unlike past experiences with this dealership, our recent lease of a 2024 Toyota Highlander was a disappointing experience due to a myriad of missteps by the sales personnel with whom we dealt. Suffice it to More

by Animallover1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nanette and Mo
Jun 11, 2024 -

Brunswick Auto Mart responded

Thank you for bringing this to our attention. We're sorry to hear about your recent experience at our dealership. Your feedback is valuable to us, and we apologize for the missteps you encountered with our sales personnel. At your earliest leisure, please feel free to reach out to our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com so that we can address your concerns directly. We hope to hear from you soon.

June 06, 2024

Customer service is great. Pleasant associates. Knowledgeable sales force. I always recommend BrunswickAuto to car shoppers. More

by manofyork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Molnar
June 06, 2024

Vince was about as perfect as they come when buying/leasing a vehicle. From our initial contact to our last, he was professional, helpful, went above and beyond and sold me the Jeep I wanted at More

by jcarbone12000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince
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