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Brunswick Auto Mart

Brunswick, OH

4.7
2,953 Reviews

3031 Center Road

Brunswick, OH

44212

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Showing 2,953 reviews

March 11, 2024

Always polite, very helpful and clean comfortable place to wait! Are very knowledgeable and can get me in quickly! More

by chrmtls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
March 11, 2024

Had a different sales person then when I originally came in, we had Ray Hadinin. We came back 3 wks later, Ray wasn't there, we had Owen. Most of the time he wasn't at his desk with us. I told Owen that he More

by Ruth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Hadinin and Owen
Mar 13, 2024 -

Brunswick Auto Mart responded

Hi Ruth, Thank you for bringing this to our attention. We apologize for the inconvenience caused by the change in your salesperson. Rest assured that we will share your concerns with our team. We would like to turn things around for you and improve your impression of our dealership. At your earliest leisure, please contact our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com to discuss your experience further. We value your loyalty as a repeat customer, and we want to ensure that you receive the 5-star service that you deserve.

March 10, 2024

I love my Subaru Crosstrek. Yet unfortunately the service, parts and sales departments have all turned into a money grab for this dealership. More

by Polka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service & Sales Reps
Mar 12, 2024 -

Brunswick Auto Mart responded

Thank you for sharing your love for your Subaru Crosstrek. We're sorry to hear about your dissatisfaction with our service, parts, and sales departments. We value your feedback and would like to address your concerns. Please contact Charlie Dodds, our General Manager, at cdodds@brunswickautomart.com so that we can rectify the situation.

March 10, 2024

They are very helpful and honest and the process was quick after you purchase or lease a vehicle. More

by agh73090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kula
March 08, 2024

Friendly and knowledgeable staff ready and willing to answer questions. Seem like they enjoy what they do. More

by Hanchewy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiz
March 08, 2024

I have bought 4 cars from Vince Romito. He is fair and always willing to help. More

by Lswear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Romito
March 08, 2024

They were very friendly and professional. They took care of me and let me know when my vehicle was ready. More

by steve.thur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
March 07, 2024

This dealership is awesome! My husband and I have been leasing cars here for years! More

by BAmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Campbell, Ed (unsure of last name)
March 07, 2024

Ryan Cooke did an amazing job helping us order our new Jeep Wrangler. He was honest and kept us in the loop at every stage. More

by lisabisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cooke
March 07, 2024

Have bought many vehicles there for nearly 20 years. Pleasant staff who have treated me fairly. Would not think of buying elsewhere. More

by Capt D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Miller. Great salesman. Honest and dependable to do hs best. Always available for assistance after sales.
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