Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Brunswick Auto Mart

Overview Reviews (3,180) Inventory (1,677)

Brunswick Auto Mart

Name: Brunswick Auto Mart
Address: 3031 Center Road, Brunswick, OH, 44212, US
Telephone: (330) 273-3300
Rating: 4.7

4.7

3,180 Reviews

3031 Center Road, Brunswick, Ohio 44212

Directions Directions

Sales: (330) 273-3300

Contact Dealership

Brunswick Auto Mart

Brunswick, OH

Overview

Reviews

Vehicles

4.7

3,180 Reviews

Call Dealership (330) 273-3300

View Awards

3031 Center Road

Brunswick, OH

44212

Directions

4.7

3,180 Reviews

Write a Review

View 3 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 3 Awards

Overview Reviews (3,180) Inventory (1,677)

Contact Brunswick Auto Mart

Sales: (330) 273-3300

Call (330) 273-3300

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

buying experience customer service sales person recommend dealer make appointment car service helpful price

By Type

Showing 3,180 reviews

December 19, 2025

SALES VISIT - NEW

I recently purchased a SUV from this dealership and wanted to share my positive experience. The entire process was smooth and transparent, and I really appreciated how clearly everything was explained. wanted to share my positive experience. The entire process was smooth and transparent, and I really appreciated how clearly everything was explained. The staff were professional, patient, and helpful at every step, and I never felt pressured at any point. The vehicle was delivered in excellent condition, and all the features were demonstrated clearly before handover. Overall, I am very satisfied with both the car and the service received, and I would be happy to recommend your dealership to friends and family. More

by Muthu

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Sergey

Report | Print

December 19, 2025

SALES VISIT - NEW

Rays' customer service and help explaining the basics with new car were the best. Beautiful showroom and friendly staff made the difference. with new car were the best. Beautiful showroom and friendly staff made the difference. More

by janed.4305

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Ray Hanini

Report | Print

December 19, 2025

SERVICE VISIT

When I picked up my 2025 Grand Highlander after the 5000 mile service, I noticed that there was an indicator that there was a tire needing air. Also the Need Service was not reset. mile service, I noticed that there was an indicator that there was a tire needing air. Also the Need Service was not reset. More

by Jimmay0212

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Don't know name

Report | Print

Dec 23, 2025 -

Brunswick Auto Mart responded

Thank you for sharing your feedback with us. We’re sorry to hear that your recent service visit didn’t meet your expectations. We understand how important it is for everything to be fully addressed when you pick up your vehicle, and we’d like the opportunity to review the situation with you directly. When you have a moment, please reach out to Charlie Dodds, General Manager, at cdodds@brunswickautomart.com so we can look into this further and assist you.

December 17, 2025

SALES VISIT - NEW

John H was so helpful throughout the process of purchasing our Subaru. He searched through the inventory to find us the best deal and gave guidance on how to get the best financing rate. Highly rec purchasing our Subaru. He searched through the inventory to find us the best deal and gave guidance on how to get the best financing rate. Highly recommend going to see him the next time you need a vehicle More

by psalm6258

Recommend Dealer

Yes

Employees Worked With

John Helms

Report | Print

December 13, 2025

SALES VISIT - NEW

I recently bought a new Subaru from this Dealer. Their pricing on the new car was bare bones, but they completely stole my trade. I traded a one owner 2016 Mazda 6 Touring with 60.000 miles. I was o Their pricing on the new car was bare bones, but they completely stole my trade. I traded a one owner 2016 Mazda 6 Touring with 60.000 miles. I was offering to do business for 30K out the door. They stripped out the profit on the new vehicle, but only allowed me 6700.00 for my trade. In essence I paid 30,750 out the door. They acted like they couldn't allow another penny for my trade. I waited to write any reviews before I saw what they were listing my Mazda for. Are you ready for this, 14,602 ! I contacted them and was told they had to spend 2500 inn order to sell it. That I highly doubt, so I asked to see a copy of the shop bill. They couldn't do that. I very recently had the oil changed and replaced all the Brakes and Rotors. Therefore they have marked up that car by 7902.00. That's ridiculous and tells me they could have easily sold me the car for only 750.00 less. I posted a review on Google and supposedly received an answer from the Owner. He requested I contact Mike Walker, the Sales Manager and give them another chance. I called Mike two days in a row, leaving detailed messages each time, and received no call back. Horrible way to do business. More

by TC

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Employees Worked With

Ramiz, Bill

Report | Print

Dec 19, 2025 -

Brunswick Auto Mart responded

Hi! Thank you for sharing your feedback. We’re sorry to hear about your frustration regarding the trade-in value and the lack of follow-up after your purchase. We understand how concerning it can be to later see a vehicle listed at a higher price. Trade-in values and retail pricing are based on multiple factors, including market conditions and reconditioning, but we regret that this was not clearly explained and that your calls were not returned. That is not the experience we aim to provide. If you’re open to discussing this further, please contact us at cdodds@brunswickautomart.com. We appreciate your time.

Dec 20, 2025 -

TC responded

It's almost humorous to receive such a lame and ridiculous response. When I traded the car I told them that I thought I could get $ 10 to $ 12,000 for the car if I sold it myself. They acted like I was out of my mind. They stripped all the profit out of the Crosstrek we bought, but only allowed us $ 6700.00 for the Mazda. I was seeking to trade for $ 30,000 difference, $ 750.00 less than the $ 30,750 we paid. I was told we couldn't have it both ways. When they initially listed the car for sale it was priced at $ 14,602 and they've now "reduced it" to only $ 13,388. Regardless of what they sell it for, I'm pretty convinced allowing me another $ 750.00 was highly possible. I realize they spent some money on the car, but C'mon they still have it listed at a premium price. I think what irritates me the most was receiving no call back after leaving 2 detailed voicemails with Mike Walker, the Subaru Sales Manager, as they advised me to do in response to my Google review of the Dealership. That's a terrible way to do business and completely uncalled for and disrespectful. I worked in the car business for 22 years. I fully understand all the ins and outs and a Dealer's sources of potential profit on any deal where there's a trade involved. I don't appreciate being treated like I'm stupid and don't get it because I do get it. Fortunately, we do like our new car.

December 10, 2025

SALES VISIT - NEW

Dave miller was an excellent sales rep worked with me through every step of the process and helped me get the exact vehicle I wanted through every step of the process and helped me get the exact vehicle I wanted More

by 10jmiller1234

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Dave miller

Report | Print

December 09, 2025

SERVICE VISIT

Nothing about my experience with this dealership has been positive. From point of sale to recent service needed. Staff was dismissive and failed to communicate in a timely fashion. 100% dissatisfied. positive. From point of sale to recent service needed. Staff was dismissive and failed to communicate in a timely fashion. 100% dissatisfied. More

by ShrimpScampi

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

David, Nick

Report | Print

December 09, 2025

SALES VISIT - NEW

Beginning to end, everyone was great to work with. Josh to Kevin to Barry in finance, everyone made the process painless. Josh to Kevin to Barry in finance, everyone made the process painless. More

by jmpmitchell

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Kevin, Josh, & Barry

Report | Print

December 09, 2025

SALES VISIT - NEW

They made this so easy for me. Everything was handled by phone in advance so I could quickly walk in and out with my new car. They also were the lowest price! Definitely recommend! Everything was handled by phone in advance so I could quickly walk in and out with my new car. They also were the lowest price! Definitely recommend! More

by jamiemiller312

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Jacob, Matt, Bill

Report | Print

December 09, 2025

SALES VISIT - NEW

I have a very positive impression of this dealership. I was a skeptical buyer when I entered the market based on my experience. I just bought a new vehicle from them. I drove a hard bargain, but I receiv I was a skeptical buyer when I entered the market based on my experience. I just bought a new vehicle from them. I drove a hard bargain, but I received a fair deal, great value, and excellent service. More

by Grafixer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Courtney Howe

Report | Print

Brunswick Auto Mart

Brunswick Auto Mart Awards Awards

Showing 3,180 reviews

Map and Directions to Brunswick Auto Mart