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Brunswick Auto Mart

Brunswick, OH

Overview
Reviews
Vehicles
4.7
3,428 Reviews
Call Dealership (330) 273-3300
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3031 Center Road

Brunswick, OH

44212

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Showing 3,428 reviews

September 04, 2026

Great service 30 minutes for oil change and tire rotation but forgot to put my next service due sticker on my windshield no biggie More

by W7d8t68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer was really personable and nice
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September 04, 2026

Everyone was extremely kind and helpful my salesmen was professional and made the process extremely smooth More

by ahenry6090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett
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August 30, 2026

Daniel was amazing. They got me into a car no matter my circumstance. Everyone worked very hard and showed that they truly cared for the customer. Won’t buy a car from a More

by Luismlugo904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Catlin
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August 29, 2026

Beautiful facility. Seems well organized and professional. My only complaint is the wait time. I had a 2 pm appointment and my oil change and tire rotation took over two More

by jchupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lapka
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Sep 08, 2026 -

Brunswick Auto Mart responded

Hi there, Thank you for your feedback. We're glad to hear you found our facility professional and well organized. However, we apologize that your service visit did not meet your expectations regarding timing. While service volume and workflow can occasionally impact completion times, we recognize the importance of keeping customers informed and respecting their time. Your comments regarding wait times and communication have been shared with our service management team for review. We appreciate your feedback and thank you for choosing our service department.

August 28, 2026

From the minute we pulled up to the bay the girl gave us instructions what they would do,where we should wait and called when the vehicle was ready More

by goodwill0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie Lytle, Also passed our waiting time talking to our salesman David Miller
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August 28, 2026

Jennifer was very prompt and courteous. Service was quick and easy. Wait area clean and neat More

by Jenkrowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Print
August 28, 2026

David Dang my service rep is the best. Service there is fast, efficient & easy. Best More

by Mjrobinson1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dang
Print
August 28, 2026

Very smart morning, pleasant people, good sales, good finance and top-notch general manager. Strongly recommended More

by AlexSonya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
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August 28, 2026

Shopped around 20 dealers across 5 brands and Jacob was the first to get back to me and his first email actually had all my requested numbers in it. He answered every question I had straight and in writing More

by davidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Witkiewicz
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August 24, 2026

The service associate Jennifer was very nice, service lost my wheel lock key, removed locks manually with large wrench, vehicle was not ready on time. More

by Jim.Myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Print
Aug 31, 2026 -

Brunswick Auto Mart responded

Jim, We appreciate you recognizing Jennifer for her professionalism and friendly service. At the same time, we're disappointed to learn the rest of your visit did not go as smoothly. Losing a wheel lock key and having to remove the locks manually is certainly not the experience we want our customers to have, and we understand your concerns regarding how the situation was handled. Thank you for bringing these issues to our attention. Feedback like yours helps us identify opportunities to improve both our processes and overall service experience.

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