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Brunswick Auto Mart

Brunswick, OH

Overview
Reviews
Vehicles
4.7
2,954 Reviews
Call Dealership (330) 273-3300
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3031 Center Road

Brunswick, OH

44212

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Showing 2,954 reviews

July 27, 2023

Everyone very helpful and friendly answers questions and explains service that needs to be done. More

by jlehlbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mushwick and all service staff
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July 27, 2023

The Toyota dealer at Brunswick Auto Mart did a great job on the 2021 Venza. They took the car in on time and delivered it done within the hour they promised. Thanks for the great service. More

by TLaub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Callahan
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July 25, 2023

Consistently professional and effortless! It's a pleasure to do business with them! Karen at Subaru is fantastic! More

by wadesdad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen
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July 24, 2023

They were very professional,polite,answered all questions. Ramiz was great. It was a smooth process More

by Sharonharbert777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramirez
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July 24, 2023

They are always ready to help even without an appointment when a customer comes in unexpected. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
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July 24, 2023

My family always purchase cars from this dealership, even if it is a good drive away for us. Service and product are consistently exceptional. Our rep Ryan Cooke was just amazing. He made sure our experienc More

by alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cooke
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July 23, 2023

Your service is beyond expections// Rob service attendant is the best in Jeep service. Great servicr More

by raydepierorsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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July 22, 2023

i am treated like a family member every time i go there and Cathy Moye always takes good care of me More

by hunt357mag1
Recommend Dealer
Yes
Employees Worked With
Cathy Molye Karen Berval
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July 22, 2023

The “service” customer service is not good. They don’t care about my concerns and seem to me brush off. Every time I go to this dealership an issue arises and then they always tell me nothing i More

by sirchendana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
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Jul 27, 2023 -

Brunswick Auto Mart responded

Thank you for sharing your feedback regarding your experience with our customer service. We sincerely apologize for any inconvenience caused and the impression that your concerns were not taken seriously. We strive to provide excellent service to all our customers, and we deeply regret if we fell short in your case. We would greatly appreciate the opportunity to address your concerns in a more personalized manner. Please contact our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com at your earliest leisure to discuss your experience further and work towards a resolution that meets your satisfaction. We hope to have the chance to regain your trust and improve your experience with us. Thank you.

July 21, 2023

The service manager, John Cross, was very professional and courteous in taking care of my Forester issue. More

by EJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cross, James McElwee, David Dang
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