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Brunswick Auto Mart

Brunswick, OH

Overview
Reviews
Vehicles
4.7
2,954 Reviews
Call Dealership (330) 273-3300
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3031 Center Road

Brunswick, OH

44212

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Showing 2,954 reviews

July 20, 2023

They are friendly, courteous and genuinely take pride in their work and dealership. Management excels in helping them. More

by Allandivis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy service
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Jul 21, 2023 -

Allandivis responded

The absolute best place to buy a car. Andy and his staff is first class. Great team!

July 20, 2023

The service manager,Rich, and tech are outstanding. They are both professional, knowledgeable, courteous. The workmanship I never need be concerned about. It’s always been top notch. It’s difficult for More

by Ruthielynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich & tech
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July 19, 2023

Very pleasant experience buying a car at brunswick subaru and Ramiz is quite knowledgeable with his salesmanship. More

by rstout8832
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ramiz
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July 18, 2023

The whole car buying experience would have been great if everyone was on the same page. The saleswoman called 2 days after we had already bought a car asking if we were still interested. I had a 815 credit More

by dashtree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
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Jul 20, 2023 -

Brunswick Auto Mart responded

Thank you for bringing the miscommunication and credit score inquiries to our attention. We sincerely apologize for any inconvenience this has caused you and assure you that we are taking immediate action to address the issue and improve our processes to avoid similar occurrences in the future. We would be grateful for the opportunity to speak with you directly and work towards improving your experience with us. Please do not hesitate to contact our General Manager, Charlie Dodds, at cdodds@brunswickautomart.com, at your earliest leisure to discuss this matter further. We appreciate your time.

July 16, 2023

If you are in the market for a vehicle, and you have a good idea of what you want, Janice will meet your needs and exceed your expectations. More

by Jbalash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janice (Can’t think of her last name).
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July 14, 2023

Oil change with filter and tire rotation, performed as requested. Good quality for the services performed More

by Bubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name acquiref
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Jul 14, 2023 -

Bubba responded

Had oil and filter changed, and tires rotated. Received good quality for services performed. Very generous waiting room

July 14, 2023

Devin is the best. Very personable and trustworthy. Explained everything perfectly. He is a pleasure to work with! More

by kskrisko45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
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July 13, 2023

They are great to work with both times that I had leased a SUV from them. The Service department is wonderful as well. More

by Lewis4489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Adams
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July 12, 2023

Mr John Schuerger is a LIER, attempted to blame VW credit for his shortcomings, willing to deliver vehicles without being properly prepped, sending people home with 90psi tires pressures from transport, filt More

by DuBTeK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Schuerger
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Jul 17, 2023 -

Brunswick Auto Mart responded

Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you experienced during your recent visit to our dealership. Please know we strive to maintain high standards for vehicle quality and cleanliness, and we also have a zero-tolerance policy for disrespectful or degrading comments toward our customers. Rest assured, we are actively looking into your visit and working towards addressing your concerns promptly. To ensure we fully understand the details of your experience, we kindly request that you contact our General Manager, Charlie Dodds, directly at cdodds@brunswickautommart.com at your earliest convenience so that we can improve your satisfaction with us. We value your business and look forward to hearing from you soon. Thank you for your time.

July 11, 2023

Awesome sales and service staff. From managers to technical people, to sales staff. A overall great experience every time I go there. Sales Guy Ray Hanini More

by bob.peterlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli, Ray, John Cross, James
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